Hyundai Capital Canada · 20 hours ago
Lease End Loyalty Associate (Work from Home-Atlanta)
United States
Full-time
Remote
Entry Level
$39K/yr - $59K/yr
1+ years expHyundai Capital America offers a variety of financial products tailored for Hyundai, Genesis, and Kia customers. The Lease End Loyalty Associate is responsible for managing customer processes related to end of term lease accounts and ensuring a superior customer experience.
AutomotiveFinanceFinancial Services
Responsibilities
Managing customer facing processes associated with end of term lease accounts
Supporting HCA, Brand, and Dealer loyalty by assisting lease customers with end of term options, obligations, and providing new vehicle information
Deliver a superior customer experience executing active listening, proper tone, and excellent communication to anticipate customer wants and needs
Collaborate cross-divisionally to achieve a seamless customer experience
Supporting other departments as necessary to meet the business need
Qualification
Required
High School Diploma or GED
Excellent communication abilities
Ability to multi-task and prioritize goals to meet business objectives
Ability to understand analysis, technical processes, and business systems
Excellent organizational, interpersonal, and business system skills
Recall of a broad base of product knowledge
1-2 years of related experience required
Preferred
Auto finance and lease-end industry experience strongly preferred
Call center and previous sales experience strongly preferred
Benefits
Role is 100% remote (after in-office new hire training)
Competitive pay plus up to $1000 in monthly bonuses!
Great benefits with very little out of pocket cost!
Car purchase discount plus $350.00 car allowance!
Immediate 401k matching and vesting!
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
Company
Hyundai Capital Canada
Hyundai Capital Canada provides auto finance and private finance services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase