JL Nick & Associates, Inc. · 18 hours ago
Customer Service Account Manager - Commercial Insurance
Hermitage, PA
Full-time
Onsite
Mid LevelJ.L. Nick & Associates is a long-standing and growing insurance agency that specializes in commercial, business, personal, auto, and homeowner insurance coverage. They are seeking an entrepreneurial-minded individual to join their team as a Commercial Lines Customer Service Account Manager, responsible for establishing and maintaining relationships with customers and supporting the commercial lines department.
ConsultingHuman ResourcesManagement Consulting
Responsibilities
Establishing and maintaining good relationships with customers as well as the commercial producer
Day to day service needs, including but not limited to endorsements, renewal processing, claims, coverage questions, attending renewal meetings, and billing questions
Qualification
Required
Must be comfortable using technology
Documentation and detail are imperative to the position and our standards
The position requires independence, confidence, and a work ethic to resolve client issues
Organized, self-motivated, and proactive in problem-solving
Strong written and verbal communication skills
Ability to explain complex issues and concepts to customers
Preferred
Commercial Insurance license preferred
Benefits
Excellent compensation and benefit package
Company
JL Nick & Associates, Inc.
J.L. Nick & Associates is a full-service human resource consulting firm offering support in all areas of human resources.
Founded in 1988
11-50 employees
Funding
Current Stage
Early StageLeadership Team
JOHN NICK
Chief Executive Officer
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