Wells Fargo · 12 hours ago
Lead Digital Product Manager- Content Assembly Agent
Wells Fargo is seeking a Lead Digital Product Manager to lead our new Content Assembly Agent, a core Generative AI capability within the broader Future Autonomous Marketing ecosystem. The role involves defining and delivering capabilities for accurate and optimized content assembly in a regulated environment, ensuring compliance and quality across marketing channels.
BankingFinancial ServicesFinTechInsurancePayments
Responsibilities
Own and evolve the product vision and roadmap for the Content Assembly Agent, ensuring it supports all campaign assembly needs
Define and prioritize the agent backlog, translating marketing, compliance, and operational requirements into epics, user stories, and clear, testable acceptance criteria for content assembly logic, rules, and outputs
Partner closely with engineering, AI/ML analytics, and design teams to deliver capabilities such as modular content composition, variation handling, template resolution, and channel‑specific rendering
Lead the development of assembly logic and orchestration contracts that enable the agent to consume inputs from upstream systems (creative libraries, offers, disclosures, personalization signals) and produce structured, activation‑ready outputs
Ensure enterprise‑grade reliability, observability, and quality by supporting SLAs, telemetry, prompt and output logging, regression testing, and evaluation harnesses focused on content accuracy, completeness, and policy adherence
Embed Responsible AI and governance controls into the Content Assembly Agent, including human‑in‑the‑loop review workflows, explainability of assembly decisions, and alignment with model risk management, privacy, and PII standards
Collaborate with Marketing, Legal/Compliance, Risk, and InfoSec partners to ensure assembled content consistently meets brand, regulatory, and channel‑specific requirements in a regulated environment
Drive continuous discovery and feedback loops with campaign managers, marketing operations, and platform users
Define and track product success metrics, including content reuse, time‑to‑launch, defect and rework rates, compliance pass rates, and downstream campaign performance
Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
Qualification
Required
5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Product Owner or Product Manager experience delivering complex digital platforms, AI‑enabled systems, or MarTech capabilities
Hands‑on familiarity with Generative AI concepts, including LLMs, agent‑based architectures, and evaluation methods
Preferred
Experience delivering platform‑scale capabilities that support reuse, configurability, and multiple downstream consumers
Demonstrated experience translating marketing and operational needs into detailed requirements, user stories, and acceptance criteria
Proven ability to work cross‑functionally with engineering, data, design, and risk partners in an agile delivery model
Familiarity with modular content models, dynamic templating, or channel‑specific content constraints
Experience operating in a regulated enterprise environment with exposure to compliance or governance workflows
Knowledge of Responsible AI, human‑in‑the‑loop workflows, and monitoring approaches for generative outputs
Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
Demonstrated track record of effective influencing and collaboration at all levels
Exceptional problem solving abilities
Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
Excellent written and oral communication skills with ability to clearly communicate results
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
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