Vermeer Corporation · 14 hours ago
IT Support Specialist
Pella, Iowa, USA - Corporate Office
Full-time
Onsite
New Grad, Entry LevelVermeer Corporation is a global company driven by innovation and focused on equipping customers doing important work. The IT Support Specialist will be responsible for providing customer service and troubleshooting assistance to Vermeer employees globally, ensuring effective computer use and problem resolution.
Industrial EngineeringIndustrial ManufacturingMachinery ManufacturingManufacturing
Responsibilities
Provide customer service to customers and team members in a timely manner through multiple forms of communication including phone, email, instant messaging, in person, and ticket requests
Create and escalate request tickets to document issues and resolutions
Demonstrate problem-solving skills through troubleshooting, diagnostics, research, and documentation
Work jointly with team members to prepare hardware for deployment by installing the appropriate hardware, software and peripherals for both PCs and Macs
Qualification
Required
Associates Degree in Information Technology related field preferred; or equivalent combination of education and experience required
Knowledge of Active Directory
Detailed knowledge of Windows Operating Systems
Knowledge of computer hardware systems & components
Knowledge of Microsoft Office
Ability to monitor network lines and create patch cables
Preferred
Knowledge of Mac and Linux Operating Systems desired
Company
Vermeer Corporation
Do More At Work, In Life, For Others As a leading manufacturer of agricultural and industrial equipment, Vermeer relies on a team of more than 3,500 strong making a real impact.
Founded in 1948
1001-5000 employees
H1B Sponsorship
Vermeer Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Jason Andringa
President & CEO
David Corbin
Vice President and Chief Information Officer
Recent News
Jacksonville Business Journal
2023-11-22
Company data provided by crunchbase