Matlen Silver · 1 week ago
ServiceNow Solutions Architect
Charlotte, NC
Contract
Hybrid
Senior Level
7+ years expMatlen Silver is seeking a ServiceNow Solutions Architect to lead efforts in assessing and architecting solutions for vulnerability remediation tools within the ServiceNow Platform. This role requires SME level experience with ServiceNow's Vulnerability Response module and involves training team members on the platform's capabilities.
Information TechnologyRecruitingStaffing Agency
Hiring Manager
Parvezakhtar S.
Responsibilities
Leading an effort to assess existing vulnerability remediation tools, processes and support capabilities
Helping define requirements and architect solutions and implementation plans to translate those capabilities into the ServiceNow Platform
Training existing team members on ServiceNow capabilities
Assessing existing vulnerability business processes, tools and applications and developing business rules and requirements to design and configure into the relevant ServiceNow modules
Quickly understanding current vulnerability application features, business logic and rules for categorizing, assigning and routing vulnerabilities to the appropriate teams and determining best path for integration into ServiceNow
Assisting with evolving existing governance routines to support ServiceNow business rules and workflow
Translating existing reporting (Tableau, UI, etc) into standard ServiceNow reporting or functionality for a variety of personas
Qualification
Required
Bachelors degree in Computer Science, Information Technology, or related field
7+ years of ServiceNow experience with a focus in the Vulnerability Response module, ITSM, ITOM, and KMS module
Experience in Vulnerability Management / vulnerability remediation / patching
ServiceNow Certified System Administrator (CSA) required
Strong knowledge of Service Now Vulnerability Response module, JavaScript, Glide API, REST/SOAP integrations, and ServiceNow architecture
Ability to assess existing vulnerability business processes, tools and applications and develop business rules and requirements to design and configure into the relevant Service Now modules
Quickly understand our current vulnerability application features, business logic and rules for categorizing, assigning and routing vulnerabilities to the appropriate teams and determine best path for integration into Service Now
Assist with evolving our existing governance routines to support ServiceNow business rules and workflow
Translate our existing reporting (Tableau, UI, etc) into standard ServiceNow reporting or functionality for a variety of personas
Assist train our team on ServiceNow Vulnerability Response module, and other platform capabilities
Excellent communication and stakeholder management skills
Preferred
CIS and CAD certifications preferred
Company
Matlen Silver
Matlen Silver is a staffing agency for IT firms.
1001-5000 employees
H1B Sponsorship
Matlen Silver has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (10)
2023 (8)
2022 (8)
2021 (17)
2020 (35)
Funding
Current Stage
Late StageLeadership Team
Michele Beilman
Chief Executive Officer
Jimmy De Silver
President & Owner
Recent News
2025-11-19
2024-05-30
2023-12-10
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