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Privia Health · 14 hours ago

IAM Analyst

United States

Full-time

Remote

Entry Level

$70K/yr - $88K/yr

2+ years exp

Privia Health is a technology-driven physician enablement company focused on optimizing healthcare practices and improving patient experiences. The IAM Analyst will support the execution of processes related to user access management, collaborating with various teams to ensure compliance with security policies and improve IAM workflows.

Health CareHospitalInformation TechnologyManagement Information SystemsMedicalOutpatient CareWellness

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Support the day-to-day execution of processes and procedures related to the authorization, maintenance, governance, and termination of user access

Work cross-functionally with IT, Security, HR, and business teams to fulfill access requests, identify access issues, and ensure user lifecycle activities follow documented security policies and procedures

Support ongoing improvements to IAM workflows by providing operational feedback and helping maintain accurate process documentation

Assist in documenting IAM procedures and support quality assurance activities to ensure Tier I and Tier II access requests are processed according to established standards

Support coordination with external or extended support teams under the direction of IAM management

Experience with user provisioning, modification, and deprovisioning in a cloud environment such as Google Workspace or Microsoft 365

Basic knowledge of healthcare regulatory frameworks, including HIPAA; general familiarity with NIST and PCI is a plus

Basic understanding of identity and access management (IAM) concepts, including least privilege and role-based access

Experience utilizing audit reports or access review tools to support user access audits and produce audit evidence

Basic understanding of the importance of access controls in securing applications and data

Strong spreadsheet skills using Excel or Google Sheets, including filters, basic formulas, and simple lookups

Experience supporting user lifecycle management, including onboarding, access changes, and terminations

Ability to differentiate between standard user access and privileged/admin access, escalating when appropriate

Experience working from approved access requests, tickets, and documented procedures

Support the Identity and Access Management team with a primary focus on user access tasks across multiple systems

Accurately document provisioning actions and access changes within ticketing or tracking systems

Perform quality assurance (QA) reviews to ensure established IAM processes and procedures are followed

Serve as an escalation point for urgent access-related tasks from Tier I queues when required

Collaborate with cross-functional teams including IT, Security, HR, and Compliance

Assist with regular user access audits, including reviewing access requests and validating access approvals

Maintain adherence to organizational policies, security standards, and regulatory requirements

Assist with maintaining and updating identity governance documentation and procedures as directed

Other duties as assigned

Qualification

User provisioningAccess managementHealthcare regulatory knowledgeTicketing systemsSpreadsheet skillsAttention to detailWritten communication

Required

2+ years of Tier 1 Help Desk or IT Support experience

Experience performing user account management and access provisioning as part of an IT or service desk role

Strong attention to detail and the ability to follow documented procedures and workflows

Basic knowledge of security and access control concepts as outlined in this job description

Ability to comply with and support HIPAA and data privacy requirements

Strong written documentation and communication skills