ADMINISTRATOR L1 jobs in United States
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Wipro · 17 hours ago

ADMINISTRATOR L1

Wipro is an end-to-end digital transformation partner seeking an Administrator L1. The role involves performing customer services related to equipment and systems, troubleshooting problems, and maintaining hardware and software systems.

ConsultingInformation ServicesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Perform customer services related to equipment and systems products by troubleshooting problems, resolving problems, interfacing with vendors for in-warranty returns, installing software and entering resolutions into the remedy problem-tracking database
Must be able to repair laptop/workstation and customization
Maintains, analyzes, troubleshoots, and repairs hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems, which includes the setup of workstations and the installation and configuration of software and hardware
Security compliance adherence for Infra as per customer requirements

Qualification

Desktop/Laptop repairMicrosoft tools supportHelpdesk ticketing systemTime managementPrioritization skillsVerbal communicationProblem solving

Required

Perform customer services related to equipment and systems products by troubleshooting problems, resolving problems, interfacing with vendors for in-warranty returns, installing software and entering resolutions into the remedy problem-tracking database
Must be able to repair laptop/workstation and customization
Maintains, analyzes, troubleshoots, and repairs hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems, which includes the setup of workstations and the installation and configuration of software and hardware
Security compliance adherence for Infra as per customer requirements
Desktop/Laptop repair / IMAC new setups experience is a must
Good verbal communication: ability to solicit and convey moderately complex information and make recommendations
Good problem solving skills
Ability to work well with diverse personalities
Considerable experience supporting Servers, PCs and Handheld Devices
Experience in supporting software and user support especially relating to Microsoft tools
Experience working with helpdesk ticketing system
Demonstrated time management skills of personal task list
Ability to set priorities and manage competing objectives
Ability to lift at least 50lbs

Benefits

Full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options

Company

Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.

H1B Sponsorship

Wipro has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)

Funding

Current Stage
Public Company
Total Funding
$2.29B
Key Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M

Leadership Team

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Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
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Srini Pallia
CEO and Managing Director
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Company data provided by crunchbase