Athena · 10 hours ago
Psychiatric Care Coordinator
New York, NY
Full-time
Onsite
Entry Level
$23/hr - $23/hr
2+ years expAthena is a New York State mental health-approved provider specializing in community mental health services for children, adults, and families. They are seeking a Psychiatric Care Coordinator to assist with coordinating care, managing provider schedules, and ensuring timely responses to clients' needs.
Health CareHospitalWellness
Responsibilities
Assist with coordination, scheduling, and care of all psychiatric care-related referrals
Assist with managing provider schedules; ensure efficient scheduling in accordance with provider productivity standards
Provide assistance with triaging appointments based on assigned client status and conducting follow-up calls when needed
Answer phone calls related to pharmacy or scheduling concerns
Collaborate with pharmacies to ensure accurate information is provided and to resolve any issues that arise
Responsible for sending and collecting forms from clients as needed
Managing Psychiatric Care inbox by answering and following up on emails to ensure timely responses
Additional duties as assigned by the Supervisor
Qualification
Required
High School Diploma or GED
Minimum of 2 years' experience in a healthcare support role
Previous experience using computerized appointment scheduling systems and/or electronic Medical Record systems
Knowledgeable in HIPAA Regulations
Detail-oriented and outcome-driven
Able to discreetly handle sensitive and confidential information
Accountability and integrity
Excellent organizational and prioritizing skills
Ability to complete work independently as well as in collaboration with team members
Demonstrates emotional intelligence in personal interactions
Good, professional communication skills - written and verbal
Strong computer skills and proficiency with Word, Excel, G-Suite, and other software/applications
Preferred
Bilingual (Spanish)
Benefits
Competitive fee-for-service compensation plan
Amazing benefits
Company
Athena
Athena is a healthcare community that provides mental healthcare services to adults, children, and teens.
201-500 employees
H1B Sponsorship
Athena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (3)
2021 (3)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Julius Robins
Founder & CEO
Andrea Luke, LCSW
Chief Operating Officer
Company data provided by crunchbase