Ceribell │ AI-Powered Point-of-Care EEG · 10 hours ago
Accounts Receivable Specialist (Hybrid or Remote)
Sunnyvale, CA
Full-time
Hybrid
Mid Level
$70K/yr - $100K/yr
4+ years expCeribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. They are seeking an Accounts Receivable Specialist who will be responsible for reviewing account information, correcting discrepancies, and ensuring timely collection of payments while fostering positive relationships with customers.
BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Experience with subscription models, recurring billing systems, supply chain and manufacturing processes
Collaborate closely with the AR team to distribute workload, ensure coverage, and standardize processes across the department
Collaborate with cross-functional teams to address customer inquiries, resolve disputes, and provide exceptional service. Act as a point of contact for customers regarding their account status and payment-related queries. Leverage NetSuite's customer relationship management features to maintain comprehensive customer records
Utilize your expertise in NetSuite to manage and maintain accurate customer accounts, including contact details, payment terms, and credit limits. Leverage the system's functionalities to streamline payment processing, and reporting tasks
Support day-to-day operations to the Quote to Cash workflow with hands-on experience in using SFDC and NetSuite
Initiate collection efforts for past due accounts through friendly and professional communications. Utilize NetSuite to track and manage collection activities, streamlining the process for maximum efficiency. Maintain a positive rapport with clients while firmly enforcing payment terms and policies. Escalate unresolved issues to the appropriate internal stakeholders
Monitor daily email correspondence for customer inquiries, requests for account information, provide customer statements, resolve payment discrepancies. Process and post daily banking activities and cash reconciliation
Record and allocate incoming payments accurately in NetSuite. Leverage the system's capabilities to streamline payment reconciliation processes. Monitor payment trends, identify potential issues, and proactively resolve payment discrepancies to ensure timely revenue recognition. As needed, upload certain customer invoices to a third party portal for payment processing
Utilize NetSuite's reporting functionalities to prepare regular reports on accounts receivable aging, collection progress. Analyze trends, identify potential risks, and recommend strategies for improving collection efficiency. Generate customized reports as needed to meet the organization's reporting requirements
Serve as a subject matter expert and point of contact for questions regarding deal bookings and account receivables
Establish strong relationships with the customer payables department and initiate outreach to collect past due invoices
Collaborate with the accounting team during month-end close and financial reporting review processes
Identify any booking and billing issues to ensure appropriate revenue recognition following GAAP rules
Proactively communicate issues back to management
Qualification
Required
Bachelor's degree in accounting or finance preferred
Minimum 4+ years' experience as an Accounts Receivable Specialist or in a similar role
Knowledge of US GAAP and internal controls processes
Strong proficiency in NetSuite, with a solid understanding of its accounts receivable functionalities
Excellent attention to detail, organization, and time management skills
Exceptional communication and interpersonal skills with a friendly and approachable demeanor
Demonstrated ability to improve processes and workflows within the accounts receivable function
Ability to work independently and collaboratively in a fast-paced environment
Solid problem-solving abilities with a proactive and customer-focused mindset
Experience reconciling accounts and resolving payment discrepancies is highly desirable
Benefits
Performance-based incentive compensation (varies by role)
Equity opportunities
100% Employer paid Health Benefits for Employees
50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
100% paid Life and Long-Term Disability Insurance
401(k) with a generous company match
Employee Stock Purchase Plan (ESPP) with a discount
Monthly cell phone stipend
Flexible paid time off
13 Paid Holidays + 3 Company Wellness Days
Excellent parental leave policy
Fantastic culture with tremendous career advancement opportunities
Company
Ceribell │ AI-Powered Point-of-Care EEG
Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions.
201-500 employees
H1B Sponsorship
Ceribell │ AI-Powered Point-of-Care EEG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2022 (5)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$171MKey Investors
Ally Bridge GroupHorizon Technology Finance
2024-10-11IPO
2022-09-21Series C· $50M
2021-04-29Series C· $53M
Leadership Team
Xingjuan Chao
Chief Executive Officer
Sean Manni
Senior Vice President of Sales
Recent News
GlobeNewswire
2026-01-16
2026-01-08
Company data provided by crunchbase