First Citizens Bank · 16 hours ago
Business Planning & Support Consultant
United States
Full-time
Remote
Senior Level
6+ years expFirst Citizens Bank is a financial institution seeking a Business Planning and Support Consultant to support execution of Risk Management requirements within Shared Services. The role involves operational risk ownership, audit enablement, and program ownership, ensuring compliance and efficient operations.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Serve as the first-line Business Owner for operational risk within Shared Services, with end-to-end accountability across:
Business processes
Procedures
Controls
Monitoring
Lead RCSA coordination for the business, in partnership with Risk teams, including risk identification, control assessment, issue documentation and partner alignment
Own and maintain the Operational Risk Dashboard, translating findings into prioritized action plans to close gaps
Own and execute QA/QCs, including error remediation and root-cause analysis
Oversee Data Loss Prevention (DLP) monitoring and coordinate protection actions
Act as the primary liaison for internal audits, risk reviews, and control testing
Provide timely, accurate evidence to Risk, Audit, and Regulatory partners
Design, execute, and track Issue Corrective Action Plans through resolution
Serve as the Business Owner for assigned Enterprise Risk Programs (ex. Business Continuity Plan Owner), ensuring ongoing readiness and compliance
Represent Shared Services in the General Bank Regulatory Change Review forum
Partner with BSA/AML teams to support investigations and risk assessments
Qualification
Required
Bachelor's Degree and 6 years of experience in Project Planning, and Financial Services industry
High School Diploma or GED and 10 years of experience in Project Planning, and Financial Services industry
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
Talk Business & Politics
2026-01-16
2026-01-13
Company data provided by crunchbase