Western State Bank · 1 day ago
SVP/AZ Mortgage Production Manager
Chandler, AZ
Full-time
Onsite
Mid, Senior Level
7+ years expWestern State Bank is committed to high standards and delivering on their promise of being Your Hometown Bank. The Mortgage Production Manager is responsible for developing business with home buyers and homeowners while leading a mortgage team to maximize growth and profitability in accordance with the bank's vision and values.
Banking
No H1B
Responsibilities
Ensure the department’s profitability by establishing and carrying out the business, consistent with the organization’s vision, core values, and strategic plan; actively communicate and model company philosophy to customers and team
Establish, build, and maintain a mortgage loan portfolio; identify prospects and customer loan/deposit opportunities that meet the bank’s credit risk tolerance; actively analyze risk and monitor quality of the mortgage loan portfolio of both self and team produced loans
Conduct market analysis and develop new business opportunities, relationships, and product ideas to meet customer needs
Coach and mentor MLO’s to strong adherence to the credit risk tolerance and model behaviors consistent with company expectations
Ensure a high level of coordination with the retail and commercial banking divisions for superior customer experience
Plan, establish, implement and monitor bank policies and procedures in accordance with local, national and federal rules and regulations
Establish and ensure high quality customer care services; resolve escalated customer and team issues
Assist and support in designing bank's products, services, and marketing strategy
Monitor the department's performance, anticipate problems and adjust strategy to protect investments; provide periodic reports to management; assist in budget preparation; coordinate the collection of past due in-house or portfolio loans
Coach and mentor the MLO team, including setting performance goals, monitoring progress, and coaching
Develop a deep understanding of Western State Bank’s portfolio loan credit profile and lead by example, coach to, and hold team accountable to the standards
Conform to and lead MLO team in adherence to loan policy; structuring portfolio loans to align with Western State Bank’s loan policy
Minimize exceptions to loan policy and establishes proper mitigants or credit enhancements when an exception to policy is proposed
Other duties and responsibilities as needed
Qualification
Preferred
Bachelor's degree in business preferred
7+ years of experience in Mortgage Lending, portfolio and in-house lending experience preferred, with 3+ years in a management position, leading a team
Benefits
Full-time positions are eligible for full benefit package.
Company
Western State Bank
Founded in 1902, Western State Bank is an employee-owned community bank with close to $2.3 billion in assets.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Jacobson
President/Chief Operating Officer
Andy Strand
Regional President / Chief Credit Officer
Company data provided by crunchbase