Pegasystems · 1 hour ago
Senior Manager, Systems Engineering and Operations
Waltham, MA
Full-time
Onsite
Senior Level
$146K/yr - $227K/yr
7+ years expPegasystems is at the forefront of technology, and they are seeking a Senior Manager of Systems Engineering and Operations to lead a Global Infrastructure Team. The role involves establishing strategic direction for server, storage, data center, and cloud environments, while managing a global team and ensuring effective execution of projects.
Artificial Intelligence (AI)CRMRobotic Process Automation (RPA)Software
Responsibilities
Manage a global team of highly skilled Data Center engineers
Design and build highly secure and highly available Hybrid solutions for our Data Centers and Cloud Services
Cost analysis including evaluating, identifying areas of concern and reporting on-prem and cloud-hosting saving opportunities and issues
Incorporate new technology solutions after performing cost-benefit analyses and evaluating relevant data points and possible automated enhancements
Partner with management and leadership to identify needs and resolve issues. This includes researching the background of issue(s), identifying root causes, quantifying the scope and scale of issue(s), identifying possible solutions, making recommendations, and executing the solution
Active Hands-on support of projects, initiatives and daily tasks
Review and negotiate purchases and renewals directly with vendors to right-size all services and platforms for best cost efficiency
Qualification
Required
7+ years technical infrastructure knowledge, including hands on experience with server operating systems such as Microsoft Windows Server, Linux, and VMware ESX
5+ years of people management experience
Experience managing a technology footprint spanning all areas of IT infrastructure: operating systems/servers/storage, data center operations and patch management
Experience with cloud-based infrastructure architecture and design, including orchestration and automation (AWS strongly recommended)
Experience with scripting, automation and orchestration tools such as Ansible, Docker, and Kubernetes
Knowledge of SOX, ITGC, and ITIL
Solid understanding of storage systems including SAN, NFS, and Object
Strong skills in architecting, configuring, implementing, and supporting enterprise level systems in a highly available environment
Exceptional multi-tasking skills. Ability to organize and execute on multiple high priority projects and tasks simultaneously
Able to work in a highly dynamic, fast-paced environment, supporting a global user base and be responsible to ensure that development projects are well architected
Excellent written and verbal communication skills with the ability to effectively deal with vendors and internal customer satisfaction at all levels in organization
Excellent interpersonal, supervisory, organizational, and customer facing skills
Benefits
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Company
Pegasystems
PegaSystems provides business process and customer relationship management solutions for organizations.
5001-10000 employees
H1B Sponsorship
Pegasystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (32)
2023 (24)
2022 (59)
2021 (46)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
$525M2020-02-19Post Ipo Debt· $525M
2009-01-01Post Ipo Equity
1996-07-26IPO
Leadership Team
Alan Trefler
Founder and CEO
Ken Stillwell
Chief Operating Officer and Chief Financial Officer
Recent News
2026-01-22
Company data provided by crunchbase