First Citizens Bank · 4 hours ago
Director - Digital Platform Engineering (Remote, NC)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expFirst Citizens Bank is seeking a Director of Digital Platform Engineering to lead their digital platform engineering team. The role involves overseeing the delivery lifecycle of technology initiatives, ensuring alignment with strategic objectives, and managing vendor relationships while adhering to compliance standards.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Strategic Delivery Oversight - Collaborates with technology leaders, enterprise areas, and product management to align strategic objectives and roadmaps for the specified technology business unit. Facilitates quarterly and annual planning focused on delivering business value outlined in strategic objectives and roadmaps. Make moderate to complex business decisions that could have noticeable impact to department results. Manage strategic relationships and alignment with peers and leadership within assigned projects and function. Contributes feedback towards defining organizational goals, workforce strategy, and enterprise standards to establish metrics. Advocates for the importance of adhering to processes and compliance standards within the technology delivery function. Advises technology leadership and drives adoption of enterprise standards and best practices across direct area of responsibility
Delivery Execution - Ownership of the complete delivery lifecycle for mid to large size efforts, focused on achieving business objectives while maintaining high team performance. Manages multiple moderately to high complex processes, programs, and products spanning numerous technology domains and business areas. Accountable for scope, roadmaps, budget, staffing, and impediment management for programs and BAU activities. Manages and governs the development and execution of large technology and enterprise programs. Responsible for executing, overseeing, and communicating the delivery of these programs, driving results to achieve business outcomes. Leads cross functional development from design to delivery. Strategizes, schedules, and aligns financials and resources essential for executing large initiatives and programs ensuring delivery of key business outcomes. Develops methods for monitoring the progress and performance of these initiatives and programs, within the assigned technology function. Examines outcomes to identify potential issues, risks, and areas for improvement. Communicates recommendations to relevant stakeholders through reports or other documentation
Delivery Operations, Process Compliance Standards, and Financials - Contributes to annual budgeting and planning, monitors financial forecasts and performance, and implements financial controls. Evaluates opportunities to streamlines processes and workflows to improve operational efficiency, addressing bottlenecks in the end-to-end flow. Implements best practices to drive efficiency and improve time to production. Partners with the EPO as needed to ensure all efforts meet quality standards and compliance including SDLC, PMLC, Agile Standards, etc. Works with peers and junior staff to drive standardization of delivery practices in alignment to enterprise standards and controls. Drives best practices, governance, compliance and standards across the delivery organization
Vendor Management - Participates in negotiations with external consultants or technology vendors. Collaborates with technology leaders to effectively manage vendor relationships, optimizing the value vendors contribute to the organization by enhancing performance and aligning resources
Qualification
Required
Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management
Preferred
12+ years backend engineering leadership
Domain-driven design (DDD) mastery
Deep Java/Spring Boot & GoLang expertise
Strong experience designing event-driven systems (Kafka, PubSub)
Understanding of core banking integrations
Deep experience with REST, GraphQL, gRPC
Strong experience with distributed systems, concurrency, caching
Experience leading 40+ engineers across 8-10 pods
Knowledge of regulatory & audit requirements in banking
Ability to lead incident/root-cause resolution at scale
Payment rails (ACH, RTP, Wires, Zelle)
Card processing APIs (Visa DPS, FIS, TSYS)
Fraud integration patterns
Experience in banks with multi-region architectures
Complex platform design, build and implementation
SOC2/SOX compliance experience
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
Talk Business & Politics
2026-01-16
2026-01-13
Company data provided by crunchbase