NETSCOUT · 3 hours ago
Sales Engineer
United States
Full-time
Remote
Senior Level
$160K/yr - $170K/yr
7+ years expNETSCOUT is a market leader in real-time service assurance and Network Security solutions, and they are seeking a Sales Engineer to assist the Account team in reaching revenue goals by providing pre-sales technical support. The role involves developing business strategies, identifying customer needs, and delivering technical presentations to prospective buyers.
Computer Software
Responsibilities
The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business
Investigate the prospect’s needs and assist in developing a strategy to win business
Assist the Sales Teams in making tactical decisions regarding the sale
Identify compelling events or specific business problems and offer attractive solutions to the client
Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group
Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects
The Senior Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities
Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc
Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs
Adapt to new situations and opportunities that may include multiple Integrators on a common customer network
Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory
Strong ability to differentiate the products from competitors – an expert in competitor’s product and how to differentiate against them
Very strong presentation skills – Charismatic presenter that can present compelling views of our products against the customer needs
Shows the initiative to research the recent market trends and presents how our solution can help customers in these new areas
Shows leadership skills in terms of contributing to the sales strategy from a solution requirements standpoint – strong contributor to the sales strategy
Develops own relationships in key accounts and is a strong contributor to overall account relationships
Makes contributions to new product direction through making suggestions to the EBO/SBO
Positive, can-do attitude in sales
Qualification
Required
Bachelor's Degree in Computer Science or Software Engineering or equivalent
7 + years as a pre-sales engineer, Technical Customer Support, Network Engineer, Application Engineer or in a pre-sales technical support role
Experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively proposed desired solutions
Proven pre-sales record of success and achievement for themselves and their team
Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems
Cultural familiarity with and experience in doing business within the Region is critical
Technical skills that relate to Cisco routing, switching, gateways and applications
Technical skills that relate to TCP/IP, SNMP, Netflow, VoIP
Technical skills that relate to various topologies, LAN, WAN (MPLS, Frame, ATM)
Technical skills that relate to trend analysis concepts
Technical skills that relate to security concepts
Technical skills that relate to network infrastructure concepts
Technical skills that relate to network general (Sniffer) knowledge
Technical skills that relate to network performance management
Technical skills that relate to fault/alert management concepts
Operating systems (Linux, NT)
Exceptional verbal and written communication skills
Exceptional organization, time management skills and multi-tasking skills
Self-motivated and constantly looking for ways to improve both product and process
Must have attended formal sales training that teaches pre-sales techniques
Preferred
MBA
Technical Military training
Formal presentation training
HP/OV, IBM Tivoli, EMC SMARTS, ArcSight
nGenius product experience
Certification CCNA, CCNP, CCIE
SDN/NFV
Virtualization
Public/Private Cloud
Experience responding to or creating RFI or RFPs
Experience in having conducted or participated in security audits
Strong ability to differentiate the products from competitors
Very strong presentation skills
Shows the initiative to research the recent market trends and presents how our solution can help customers in these new areas
Shows leadership skills in terms of contributing to the sales strategy from a solution requirements standpoint
Develops own relationships in key accounts and is a strong contributor to overall account relationships
Makes contributions to new product direction through making suggestions to the EBO/SBO
Positive, can-do attitude in sales
Company
NETSCOUT
We provide the data that drives observability, fortifies cybersecurity, and keeps the world's most essential organizations resilient against disruptions of any kind.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Anil Singhal
Co-founder and CEO
Jean Bua
Chief Financial Officer
Recent News
2024-04-07
2024-04-07
Company data provided by crunchbase