Otis Elevator Co. · 1 week ago
Sr. Sales Associate, Service
Otis Elevator Company is a global leader in elevator and escalator manufacturing and service, seeking a highly motivated Sr. Sales Associate, Service for the Tampa, FL area. The role involves territory sales, margin growth, and enhancing customer satisfaction through relationship management and technical sales consultancy.
Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation
Responsibilities
Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth
Retain and renew current maintenance agreements by improving customer satisfaction via MFA program
Manage and nurture account relationships to drive renewals and repair opportunity
Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts
Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor
Partner with branch business development sales team to identify business development opportunities
Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message
Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
Manage opportunities in the CRM pipeline and provide accurate forecasting
Qualification
Required
2-4 years of experience in outside sales, or relevant experience in property management or HVAC sales
Ability to work in a highly team-oriented and dynamic environment
Strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
Customer centric with a strong desire to achieve customer satisfaction
Self-motivated and able to manage many simultaneous projects and responsibilities
Very comfortable in a technical environment utilizing Microsoft based computer software
Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
Bachelor's degree or equivalent work experience required
Benefits
We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
Enjoy three weeks of paid vacation, along with paid company holidays
We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
Life insurance and disability coverage to protect you and your family.
Voluntary benefits, including options for legal, pet, home, and auto insurance.
We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
Pursue your educational goals with our tuition reimbursement program.
Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
Company
Otis Elevator Co.
At Otis, we are dedicated to connecting you to the people and places that matter.
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-09-02Post Ipo Debt· $500M
2002-01-04IPO
Leadership Team
Recent News
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2026-01-22
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2026-01-07
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