Close · 8 hours ago
Lead Product Designer, Growth (USA Only - 100% Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
7+ years expClose is a bootstrapped and profitable company that builds a communication-first CRM designed to help teams sell more effectively. As a Lead Product Designer on Growth, you'll be responsible for designing experiences that enhance the customer journey, collaborating with various teams to create industry-leading experiences that leverage AI.
CRMDatabaseEmailSaaSSalesSales AutomationSales EnablementSmall and Medium BusinessesSMSVoIP
Responsibilities
Partner with cross-functional teams to identify and design for high-impact opportunities across the customer journey
Lead UX strategy and design for growth initiatives – including onboarding flows, A/B tests, pricing and packaging experiments, and retention touchpoints
Create AI-powered experiences that reduce friction and accelerate time-to-value
Translate insights from research and data into clear hypotheses, prototypes, and design recommendations
Move quickly from concept to production-ready designs, shipping multiple iterations per week
Ensure cohesive, customer-centered experiences
Champion user needs while balancing business objectives and technical constraints
Maintain exceptional attention to detail and pixel-perfect execution while working at speed
Rapidly prototype new concepts – show don't tell
Drive consensus across stakeholders and present work confidently to senior leadership
Qualification
Required
7-10 years experience in product design, UX strategy, or experience design
Proven experience working on a Product Growth team, ideally in B2B SaaS with deep familiarity with growth methods including A/B testing, funnel optimization, experimentation frameworks, retention design, and monetization flows
A portfolio demonstrating exceptional craft with obsessive attention to detail and measurable impact on growth metrics
Strong Figma skills and experience with design systems
Very strong UX skills and ability to synthesize user feedback into meaningful insights
Strong ideation and prototyping abilities – you make ideas tangible quickly
The ability to create sophisticated, scalable solutions across platforms
Deep understanding of human-centered design principles
Comfort designing with data – understanding metrics like conversion rates, activation rates, time-to-value, and retention
Excellent systems thinker – able to connect product strategy, customer insight, and design execution
Strong communication and storytelling skills to articulate tradeoffs between design decisions, metrics, and business outcomes
The ability to work with vague direction and moving ideas forward through design methods
Experience working remotely with a high level of autonomy
Preferred
Experience designing AI features or working with AI-powered product experiences
Experience designing product-led growth (PLG) experiences
Experience with experimentation platforms and interpreting A/B test results
Background in data-driven product experiences and milestone design
Strong aptitude for content design and copywriting
Benefits
Competitive compensation including an organization-wide goal-based bonus
Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 additional PTO days
Paid Parental Leave for primary and secondary caregivers
Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
Healthcare (US residents): Medical, Dental, and Vision with HSA and FSA options
(US residents) Dependent care FSA
(US residents) 401(k): Up to 6% contribution match, 100% vested
Company
Close
A CRM for startups and small businesses with built-in sales communication tools.
51-200 employees
H1B Sponsorship
Close has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2013-01-01Seed
2011-03-22Seed
Leadership Team
Steli Efti
CEO
Nick Persico
Product
Recent News
Growth Business UK
2025-06-11
GlobeNewswire News Room
2025-03-19
Company data provided by crunchbase