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Chick-fil-A Corporate Support Center · 1 day ago

Marketing Lead

San Antonio, TX

Full-time

Onsite

Mid Level

$15/hr - $18/hr

Chick-fil-A is looking for a Marketing Lead to join their team, providing an opportunity for personal and professional growth in a supportive environment. The role involves shaping marketing strategies, overseeing social media and community engagement, and collaborating with various departments to enhance brand connection and guest retention.

Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food

Responsibilities

Own and execute consistent weekly social media content across all restaurant platforms

Plan, create, post, and engage with content that reflects the Chick-fil-A brand and local community

Use social media to highlight food, team members, events, promotions, and moments of care

Plan, promote, and oversee monthly events that drive traffic, build community, and enhance brand connection

Coordinate all logistics including promotion, staffing, Cow appearances, and post-event recap

Partner with local schools, organizations, and community groups as appropriate

Develop and execute seeding strategies across all sales channels (drive-thru, dine-in, mobile, delivery, catering)

Support Limited Time Offerings, seasonal promotions, and traffic-driving initiatives

Collaborate with leadership and operations to ensure seeding efforts are well-timed and well-executed

Oversee internal team celebrations including recognition moments, holidays, milestones, and wins

Create meaningful, fun, and on-brand experiences that reinforce team culture and appreciation

Own the marquee, community boards, and in-restaurant marketing displays

Ensure all messaging is current, accurate, visually appealing, and aligned with brand standards

Refresh content regularly to support events, promotions, and storytelling

Oversee the creation, approval, and publication of marketing materials

Ensure all materials meet Chick-fil-A brand guidelines before use

Manage timelines so materials are ready ahead of events and promotions

Work closely with all departments (Leadership, Operations, Catering, Training, Facilities, and Social Media support)

Communicate clearly to ensure alignment and smooth execution of marketing initiatives

Serve as the central point of coordination for marketing efforts

Support guest retention strategies through storytelling, follow-up, promotions, and moments of care

Leverage feedback, relationships, and community touchpoints to strengthen repeat visits

Plan and execute sampling initiatives to introduce products, support LTOs, and engage guests

Coordinate staffing, timing, and messaging with operations to maximize impact

Actively participate in monthly marketing meetings

Bring ideas, insights, performance updates, and plans for upcoming initiatives

Align next-month priorities with business and community goals

Lead or coordinate a marketing/support team (if applicable), including delegation and follow-up

Partner closely with leadership, operations, and catering to ensure alignment

Participate in marketing or leadership meetings and contribute ideas proactively

Manage timelines, details, and execution from idea to completion

Ensure nothing 'falls through the cracks' on events, promotions, or communications

Maintain organized files, calendars, and marketing assets

Qualification

Social Media ManagementEvent PlanningMarketing StrategyGuest EngagementCross-Functional CollaborationTeam LeadershipOrganization SkillsCommunication SkillsCreativity

Required