AWP Safety · 6 hours ago
Operations Administrator
AWP Safety is a rapidly growing national safety services provider committed to protecting customers’ people and businesses. The Operations Administrator role involves assisting management with administrative tasks, ensuring customer support, and maintaining efficient office operations.
Utilities
Responsibilities
Assist with end-of-month billing tasks, including matching invoices with jobs, verifying pricing and modifications for accuracy, and entering revisions provided by sales staff
Sending out finalized invoices to customers as needed
Follow up on job modifications and obtain necessary information for contract updates
Work closely with sales staff to address job and invoicing questions
Ensure accurate and timely communication regarding job details, modifications, and follow-ups
Provide excellent customer service by answering phones and directing calls to the appropriate departments
Address customer inquiries professionally and efficiently
Organize and maintain filing systems for documentation
Assist with general office tasks as needed to support overall operations
Support administrative tasks such as scheduling meetings, drafting correspondence, and maintaining records
Process invoices, receipts, and other financial documentation in coordination with the finance team
Serve as a point of contact for vendors, service providers, and general inquiries
Perform all other duties as assigned
Qualification
Required
1-3 years of Office administrative experience
Proven experience in an administrative, office assistant, or similar role
Strong proficiency in data entry
Exceptional attention to detail and accuracy in processing invoices and contracts
Excellent organizational and time-management skills
Strong interpersonal and communication skills
Ability to work collaboratively in a team-oriented environment
Customer-service-oriented mindset with problem-solving capabilities
Intermediate computer proficiency, including Microsoft Office products and customer relationship management systems
Commitment to adhering to and promoting safe workplace practice
Must maintain a current, valid driver's license and a clean driving record, free of suspension or revocation
Preferred
Associate or bachelor's degree is preferred but not required
Benefits
Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
Eligibility for benefits starts on the 1st of the month following your hire date.
Company-paid life insurance coverage.
Company-paid long-term disability (LTD) insurance.
Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Participation in the 401(k) retirement plan.
Paid Time Off (PTO) and paid holidays.