TEKsystems · 2 days ago
Call Center Representative Tues-Sat 1pm-10pm
Olathe, KS, US
Full-time
Onsite
Entry Level
$19/hr - $19/hr
1+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. They are seeking a Call Center Representative to manage work ticket orders and dispatch technicians for national accounts, ensuring prompt service to customer requests.
Information Technology
Responsibilities
Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature
Qualifying/verifying customer requests
Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner
Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers’ satisfaction
Other duties as assigned
Qualification
Required
Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature
Qualifying/verifying customer requests
Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner
Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers' satisfaction
Other duties as assigned
Professional experience in call center or office environment
Previous experience is call center is a plus. Solid tenure. At least one year at each position
Proficient in Microsoft programs
Attention to detail
office experience
data entry
call center
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase