University of Michigan · 17 hours ago
Business Analyst
Ann Arbor, MI
Full-time
Hybrid
Entry, Mid Level
$59K/yr - $66K/yrThe University of Michigan is a prestigious educational institution, and they are seeking a Business Analyst to enhance data-driven decision-making and support the development of language assessment products. The role involves collaborating with stakeholders, analyzing processes, and transforming data into actionable insights to drive operational efficiency.
E-LearningEducationHigher EducationUniversities
No H1B
Responsibilities
Collaborate between business and technical teams, both internally and externally; gather and translate complex business requirements and user expectations into objectives, use cases, and functional and nonfunctional requirements. Support user acceptance testing (UAT) and business process testing; ensure test scenarios are documented and tested; evaluate and implement, when necessary, user-journey and process-improvement recommendations from both staff and stakeholders
Analyze existing business processes and as needed, support the development of new processes; validate functional and nonfunctional business requirements; prioritize user experience needs; and identify opportunities for operational improvements
Apply continuous business improvement techniques and models using business intelligence tools to enhance organizational data visualization and reporting capabilities. Recommend and execute activities to support business changes, quality assurance, and process improvements
Develop and maintain organizational reporting, monitor key performance indicators (KPIs) across all areas of the business; use data visualization tools and data-informed decision making to present and report clearly and concisely to key stakeholders
Collaborate with subject matter experts for software and SaaS platforms to support the design and delivery of successful training materials, thus ensuring staff can effectively utilize system functionality to support business activities
Other contributions commensurate with level and experience as required
Qualification
Required
Bachelor's degree in business, finance, data analytics or a related field
Strong analytical skills with the ability to interpret data and generate insight
Proficiency in data analysis tools and techniques
Proficiency in Microsoft Office and the ability to learn additional programs as needed
Excellent communication and interpersonal skills to facilitate cross-functional collaboration
Detail-oriented with strong problem-solving and critical-thinking abilities
Demonstrated ability to create dashboards and KPI reporting
Excellent attention to detail and time-management
Knowledge of business process improvement methodologies (e.g., Lean, Six Sigma)
Experience with business process modelling and documentation tools (e.g., Lucid chart, Visio)
Experience with data analysis and visualization tools (e.g., Business Objects, Power BI)
Experience with user acceptance testing and business process testing
Experience writing requirement documentation, such as use cases, business requirements, and functional requirements
Preferred
Master's degree in business, finance, data analytics or a related field
Lean, Six Sigma certification or similar process improvement certification/training
Knowledge of business intelligence principles and standard processes, including data management and reporting processes
Strong business knowledge and knowledge related to system design
Familiarity with CRM platforms such as Microsoft Dynamics, Salesforce
Experience supporting project managers and knowledge of project management methodologies
Experience working on surveys, focus groups, and stakeholder interviews
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Founded in 1817
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
Recent News
2025-12-19
IEEE Spectrum
2025-12-18
2025-12-17
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