Greenheck Group · 16 hours ago
Application Engineer Senior
Greenheck Group is a global leader in air movement and ventilation, dedicated to fostering innovation and opportunity for its employees. The Application Engineer Senior will provide technical support for complex issues, shape product strategy, and lead cross-functional initiatives while working independently on significant projects.
Heating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing
Responsibilities
Provide assistance to product support team on complex technical support via phone and e-mail for both internal and external customers in the areas of selection and application
Develop and communicate solutions for unique and complex applications including design and special pricing
May travel to resolve field problems that require diagnostics or area of subject matter expertise
Participate in industry codes and standard committees to influence industry direction
Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers
Identify opportunities for process improvement and work to implement where applicable
Continually evaluate our competition to further enhance the company's market place, and use this knowledge to maintain and extend the company's advantage in associated markets
Develop, organize and present trainings to internal/external customers and trade associations both onsite and offsite
Take a lead role in offsite events including planning, set-up, and organize customer interactions
Provide input to business unit leadership for strategic planning process
Participates and lead industry associations
Will provide mentoring, training, indirect supervision of other team members, or may have direct reports
Leverage relationships with rep network and sales channel to develop product roadmap
May manage complex team projects including determining timelines
Document service calls to record data on product questions and field issues
Qualification
Required
6-9 years of relevant work experience in engineering required
2 Year / Associate Degree or equivalent years of job experience required
Preferred
4 Year / Bachelor Degree preferred
Previous experience supervising direct reports preferred
Benefits
Health & Family Support
Financial Security
Learning & Development
Rewards & Recognition
Wellbeing & Mental Health
Work-Life Balance
Fun Perks