ContactUs Communications · 19 hours ago
Customer Support Representative (Columbus, OH
United States
Full-time
Remote
Entry, Mid Level
2+ years expContactUs Communications is expanding and looking for amazing people to join their work-from-home team as Customer Support Representatives. In this role, you will assist customers with scheduling rides to doctor appointments and resolving service-related questions, while providing exceptional and empathetic support.
Call CenterContact ManagementOffice AdministrationOutsourcing
Responsibilities
Help customers get where they need to go — literally!
Communicate clearly and professionally (on the phone and sometimes via email)
Build trust and confidence with every call
Troubleshoot and solve problems with patience and positivity
Manage your time effectively while keeping customers happy
Qualification
Required
You're at least 18 years old
You have a High School Diploma or GED
You have 2+ years of customer service experience
You're confident, friendly, and love connecting with people
You can type at least 25 words per minute
You're comfortable using a computer (Microsoft Office, email, etc.)
You have reliable high-speed internet, an Ethernet cord, and a quiet workspace
You can work independently and stay organized
You're flexible, dependable, and ready to grow with us!
Benefits
Competitive starting pay
Paid training
Paid time off
Medical, Dental, and Vision Insurance
401(k) Plan
Opportunities for advancement
Work from the comfort of your home
Company
ContactUs Communications
ContactUs Communications is a U.S. based contact center services organization supporting global brands across a variety of industries.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bob Bryan
Chief Executive Officer
Mark Studer
Chief Financial Officer
Company data provided by crunchbase