Vivint · 5 hours ago
Senior Designer - Customer Marketing
Lehi, UT
Full-time
Onsite
Senior Level
5+ years expVivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Senior Designer will be responsible for delivering high-quality, performance-driven creative across lifecycle touchpoints while contributing strategic thinking and creative direction to customer campaigns.
ElectronicsSecuritySmart Home
Responsibilities
Designing and executing customer-facing marketing campaigns across app, web, and email channels
Partnering with Customer Marketing to translate lifecycle strategies into compelling, on-brand creative
Developing creative solutions for customers with varying levels of product familiarity and engagement
Designing and adapting assets for multiple platforms while meeting technical and channel-specific requirements
Leading creative execution for email campaigns, including lifecycle, promotional, and retention-focused messaging
Collaborating with strategists, analysts, and channel owners to optimize creative based on performance data
Participating in concept development, campaign ideation, and creative problem-solving sessions
Supporting A/B testing initiatives and iterating on creative to improve open rates, CTRs, and retention metrics
Ensuring brand consistency while balancing creative expression, platform needs, and audience context
Qualification
Required
5–8 years of experience in digital, marketing, or customer-focused design roles
Strong visual design skills with a refined sense of hierarchy, layout, and brand expression
Proven experience designing for performance-driven marketing channels (email, app, web)
Deep understanding of brand systems and the ability to apply them consistently at scale
Experience designing for mobile-first audiences and responsive environments
Comfortable presenting creative concepts, rationale, and recommendations to stakeholders
Ability to manage multiple projects independently while maintaining high attention to detail
Experience using data, testing, and insights to inform creative decisions
Strong portfolio demonstrating real-world marketing or lifecycle design work
Proficiency in Figma
Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro)
Strong understanding of email design best practices
Working knowledge of HTML and inline CSS for email troubleshooting
Experience with email testing tools (Litmus, Email on Acid)
Familiarity with customer engagement platforms (Braze)
Experience with A/B testing and performance optimization workflows
Project management tools (Asana)
Degree in Visual Design, Communication Design, or related field — or equivalent professional experience
Portfolio required
Company
Vivint
Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.27BKey Investors
Goldman Sachs
2022-12-06Acquired
2020-01-21Post Ipo Equity· $488M
2020-01-21IPO
Leadership Team
Todd Pedersen
CEO and Founder
Brandon Bunker
Vice President of Artificial Intelligence
Recent News
Company data provided by crunchbase