AXIS (AXIS Capital) · 2 hours ago
Senior Claims Specialist - E&S Property
Princeton, NJ
Full-time
Hybrid
Senior Level
$140K/yr - $150K/yr
5+ years expAXIS Capital is a trusted global provider of specialty lines insurance and reinsurance, known for its outstanding client service and ethical corporate culture. They are seeking a Senior Claims Specialist for their North America Claims team to manage complex commercial claims and ensure effective communication with stakeholders. The role involves leading a team and delivering best-in-class claims service while adhering to company protocols and quality standards.
FinanceFinancial ServicesInsurance
Responsibilities
Handle E & S Property Claims for a wide variety of AXIS policyholders written in various jurisdictions and reporting to the Claims Manager
Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards
Triaging of first notification of loss, efficiently utilizing an established network of service providers
Set accurate claim reserves and make referrals to senior members of the team where necessary
Review policy wordings to validate coverage for claims and escalate any issues arising
Prepare coverage positions to be reviewed and approved by Claim Manager
Work closely with Independent Adjusters, external legal advisors and brokers ensuring a premier claims service to clients is maintained, escalating issues as appropriate
Develop a working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims arise
Monitor and investigate assigned claims and develop a resolution strategy
Compliance & Quality Assurance – Comply with best practices measured by monthly Quality Assurance and Management Initiated Audit scores as well as the implementation of Management Action Plans for all claims groups in Axis Claims
Responsible for Cycle time, Severity, Quality of claims, Customer Satisfaction level, Professional development of self
Claim Performance: Ensure timely and appropriate claim handling, legal and vendor expenses, exposure evaluations, and reserving- including appropriate use of signal reserves as well as the sensitivity projection process, to drive optimal claims resolutions for insureds and Axis
Drive deeper relationships and collaboration with internal partners across sharing large loss updates, trend updates and ensuring all data in claim files is accurate
Collaborate with Underwriting, Distribution, and Senior Claim Management in driving deeper relationships with key strategic distribution partners including targeted “peer to peer” contact at these distribution partners, delivery of a best-in-class claim service to the end user/insured
Exhibit “best-in-class” claim handling behaviors as measured by feedback from internal and external business partners
Axis Culture and Values – everyday demonstrate the Axis behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together
Qualification
Required
Bachelor's degree or minimum 5-7 years of equivalent claims handling/underwriting experience in lieu of degree
Valid licenses by state as required and add states to certifications as needed
Excellent multi-tasking and time management skills are required
Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external
Good interpersonal communication skills
Excellent Microsoft Office Skills – Word, Excel, Outlook PowerPoint, OneNote and SharePoint
Ability to successfully work in hybrid and self-directed work environment
Preferred
Experience or exposure to handling commercial Property claims on behalf of a syndicate, insurance company, broker, loss adjuster or solicitor preferred
Benefits
Competitive target incentive compensation
Comprehensive and competitive benefits package
Medical plans for you and your family
Health and wellness programs
Retirement plans
Tuition reimbursement
Paid vacation
Company
AXIS (AXIS Capital)
In a world that never stands still – where the nature of risk is constantly evolving and the needs of your customers are continually changing – you need a partner that turns challenges into possibilities and possibilities into opportunities.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-07-01IPO
Leadership Team
Vincent Tizzio
President and CEO
Peter Vogt
Chief Financial Officer
Recent News
2026-01-16
2026-01-09
2025-12-29
Company data provided by crunchbase