Sweetwater · 11 hours ago
Returns Administrator
Fort Wayne, IN
Full-time
Onsite
New Grad, Entry LevelSweetwater is seeking a Returns Administrator to join our Service team. The Returns Administrator will be responsible for direct communication with vendors and supporting the Service team's endeavors.
Music
Responsibilities
Maintain current return shipping and contact info for assigned vendors
Request and Process RMA (return to manufacturer authorizations) for defective products
Process credits for products returned to vendors
Follow-up on products that have been returned to the vendor or manufacturer
Other administrative duties as assigned
Qualification
Required
Exceptional phone etiquette and written communication
Ability to maintain positive rapport with outside vendors, agencies and customers
Strong organizational skills, detail oriented
Understanding of basic office software (spreadsheets, word, email)
Ability to work efficiently and independently
Take on other basic office admin tasks as assigned
Current Sweetwater employee or current relevant experience in similar role
Preferred
MAC OS familiarity a plus
Company
Sweetwater
Sweetwater, you are immediately immersed in a culture that is centered on one mantra
Founded in 1979
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Providence Equity Partners
2021-06-30Private Equity
Leadership Team
Mike Clem
CEO / President
Greg Clark
Senior Vice President, Chief Financial Officer
Recent News
2026-01-22
2025-10-24
Inside INdiana Business
2025-10-16
Company data provided by crunchbase