Freeway Insurance Services, Inc. · 9 hours ago
Licensed Sales Customer Service Representative (Sales, Customer Service)
Long Beach, CA
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $150K/yrFreeway Insurance Services America, LLC is one of the largest privately held insurance brokers in the United States, seeking motivated individuals for the role of Licensed Sales Customer Service Representative. This position involves managing inbound customer calls, resolving issues, and providing solutions while ensuring high levels of customer satisfaction.
Auto InsuranceHealth InsuranceInsuranceLife InsuranceProperty Insurance
Responsibilities
Manage large amounts of inbound calls in a timely manner
Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternative
Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed
Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs
Qualification
Required
Sales or customer service experience
High School Diploma or GED
Ability to build relationships with sales customers
Excellent follow-up and multi-tasking skills
Ambitious professional motivated by opportunity for advancement
Excellent written and verbal communication skills
Preferred
Bilingual in English and Spanish
Benefits
Unlimited/Uncapped commission
Lucrative incentive sales plans, bonuses and sales contests
Comprehensive paid training and licensing with continuous on-going training and mentorship
Recognition culture
Comprehensive Benefits package including medical, dental, vision and life insurance
Retirement Plan: A 401K plan with a percentage of company-matched contributions
Fitness: We reimburse up to $10 a month to an employee for their gym
Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance
Company
Freeway Insurance Services, Inc.
Since 2008, our dedicated agents have helped thousands of people choose the best insurance plans for their needs, at a price they can afford.
Founded in 2008Huntington Beach, California, USA
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Sports Business Journal
2025-11-02
2025-10-21
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