Rentokil Pest Control North America · 14 hours ago
Customer Care Representative
Clayton, GA
Full-time
Onsite
Entry Level
1+ years expRentokil Pest Control North America is a global leader in pest control services, dedicated to protecting people and enhancing lives. The Customer Care Representative role involves handling inbound and outbound customer inquiries, providing high-quality service, and maintaining customer relationships through various communication channels.
Consumer Services
Responsibilities
Handles customer correspondence for service, scheduling, and billing inquiries
Offers creative Home Inspection leads to qualifying customers
Cultivates and maintains on-going customer relationships
Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting
Communicates with branch personnel to resolve service and scheduling issues
Initiates outbound customer service calls for various campaigns
Handles incoming calls from technicians to provide support
Qualification
Required
High School Diploma or GED
Ability to use a personal computer
Basic knowledge of Microsoft Word, Excel, and Windows
Preferred
1-2 years of customer service experience
Ability to type 25 wpm
Benefits
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
Tuition Reimbursement benefits (for FT Colleagues)
Multiple avenues to grow your career
Training and development programs available
Company
Rentokil Pest Control North America
For more than 90 years, Rentokil has served as global experts in pest control.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Aimee Hass
Senior Marketing Business Partner
Ashley Stevenson
Regional Human Resources Business Partner
Company data provided by crunchbase