City National Bank · 5 hours ago
Process Analyst Strategy & Process Improvement
Newark, DE
Full-time
Onsite
Mid Level
$79K/yr - $126K/yr
3+ years expCity National Bank is a subsidiary of Royal Bank of Canada, focused on providing exceptional financial services. The Process Analyst will support the team in understanding strategies and processes, collaborating with various functions to design and implement solutions while managing stakeholder communications and project management tasks.
BankingFinanceFinancial Services
Responsibilities
Reviewing, researching, and documenting current state processes, org structures, workflows, and supporting toolsets
Sourcing, analyzing, and interpreting data to provide summary information and insights
Analyzing processes understand key metrics and identify improvement opportunities
Leveraging process improvement best practices to meet requirements and desired outcomes, with associated metrics/measurement
Assisting with designing solutions with more in-depth problem solving - understanding client outcome, E2E process, root cause analysis, requirements development, future state operating model design
Independently leading discussions and meetings with stakeholders to obtain consensus
Emerging ability to own a workstream and manage more senior stakeholders, including articulating recommendations and thought-process
Supporting execution and rollout/implementation of changes, including working with SMEs on communication and training plans
Developing presentations, executive summaries, process flows, requirements, and project status reports
Other management and project support or reporting
Qualification
Required
Bachelor's Degree or equivalent
3-5 years of relevant experience in financial services or banking industry
Lean Six Sigma Green Belt or equivalent
Preferred
Proficient with left hand side, less support +
Process analysis; exposure to Lean Six Sigma
Familiarity with Agile/Scaled Agile (SaFE) practices
Proficient in project management, stakeholder management, and related reporting
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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2025-12-18
Venture Capital Firms
2025-11-08
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