NEOGOV · 1 week ago
Customer Service Clerk I (Part-time)
Gardena, CA
Full-time, Part-time
Onsite
New Grad, Entry Level
$43K/yr - $54K/yrNEOGOV is a company that provides innovative solutions for public sector agencies. They are seeking a part-time Customer Service Clerk I to perform varied clerical and recordkeeping work, provide information to the public, and act as a receptionist.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintains the reception desk; types routine letters, documents and reports from rough drafts, marginal notes or oral and written instructions; types statistical data; receives, distributes and dispatches mail; checks columns of figures and names; maintains mailing lists; checks and alphabetizes records; arranges material for typing; reads proofs; enters information on cards and forms; assists or substitutes for superiors in handling more responsible office work; answers telephone calls and makes necessary connections; places local and long-distance calls; keeps records of calls and toll charges; operates various office equipment
Qualification
Required
Graduation from high school or GED equivalent, including or supplemented by courses in typing and office procedures
Must have knowledge of modern office methods, procedures and equipment and general knowledge of arithmetic and proper English
Must be able to speak clearly and distinctly with good voice modulation
Ability to meet the public with tact and courtesy
Ability to learn what services are performed by each department and the location of employees within the City
Ability to spell correctly and use proper English
Ability to perform a variety of clerical work
Ability to make comparisons and computations quickly and accurately
Skill in indexing and filing
Ability to work cooperatively with others
High degree of clerical aptitude and a liking for office work
Must be able to type at a rate of 40 words per minute
Ability to use a switchboard, calculator, personal computer and word processor
Must have computer skills in Word
Must have and maintain a valid Class C California Driver's License
Preferred
Experience in public contact and switchboard duties is highly desirable
Skill in Outlook and Excel or Spreadsheet is highly desirable
Bilingual ability is highly desirable (Gardena is a multi-ethnic community with a variety of languages)
Benefits
Vacation: Four (4) hours per month if the total hours worked is equal to or exceeds sixty (60) hours for each pay period in the month.
Sick Leave: Part-time employees shall accrue four (4) hours of sick leave per month if the total hours worked is equal to or exceeds sixty (60) hours for each pay period in the month. Employees shall be credited with forty (40) hours of sick leave upon date of hire and every January thereafter
Retirement: Employees working less than 30 hours per week will be enrolled in the Public Agency Retirement System (PARS) upon date of hire unless the employee was previously enrolled in the California Public Employees’ Retirement Systems (CALPERS). City and employee equally contribute 3.75% towards benefit.
Health Plan Options: Upon eligibility PPO Plan available at cost to the employee. A part-time employee becomes eligible for health insurance if the employee worked an average of thirty (30) hours or more per week over the last twelve (12) months of service.
Bilingual Bonus Pay: The city shall pay each approved part-time employee a Bilingual Bonus of eleven dollars and fifty-five cents ($11.55) per pay period as long as the employee remains eligible for this bonus.
Credit Union: Savings and loan services available through South Bay Credit Union, Kinecta, and F&A Federal Credit Union.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase