Tulane University · 14 hours ago
Secretary.Administrative
Tulane University is seeking a Secretary to provide administrative support to the Goldman Center for Student Accessibility. The role involves managing a high volume of customer interactions and creating a welcoming environment for students seeking disability services.
EducationHigher EducationMedical
Responsibilities
Provide administrative support to the Goldman Center for Student Accessibility
Create an organized and welcoming front desk/waiting room environment
Handle a very high volume of customer traffic (including phone calls, visits and appointments)
Interact compassionately and effectively with distressed students seeking disability services
Collaborate and work effectively with co-workers, staff, faculty, students and parents
Qualification
Required
Strong organizational and communication skills
Excellent interpersonal and communication skills including courtesy, tact, patience and clear grammatical speech
Ability to create an organized and welcoming front desk/waiting room environment
Ability to handle a very high volume of customer traffic (including phone calls, visits and appointments)
Ability to interact compassionately and effectively with distressed students seeking disability services
Ability to collaborate and work effectively with co-workers, staff, faculty, students and parents
Sensitive to and respectful of students with diverse backgrounds (e.g., age, gender, religion, disability, sexual orientation)
Ability to work under pressure and perform multiple tasks
Punctual, reliable, and very organized
High School Diploma or Equivalent
1 year of experience in a high-volume, customer-service oriented office setting
Preferred
Some college education
Familiarity with a multi-line phone system, computer data entry, and word processing
Familiarity with Microsoft Office, Excel, and Access software. As well as Titanium database software
Experience working with youth and/or individuals with disabilities
Adaptability and willingness to learn highly preferred
Company
Tulane University
A member of the prestigious Association of American Universities, Tulane University is consistently ranked among the top 50 universities in the nation.
Funding
Current Stage
Late StageTotal Funding
$8.5MKey Investors
National Institutes of Health
2018-11-14Grant· $8.5M
Leadership Team
Recent News
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2025-10-15
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