Retail Ops Analyst jobs in United States
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David Energy · 1 day ago

Retail Ops Analyst

David Energy is creating a new kind of power company focused on maximizing the value of energy assets through data analysis and software. They are seeking a Retail Operations Analyst to manage core workflows, analyze data, and provide strategic insights to enhance efficiency and profitability in retail energy operations.

EnergyEnergy EfficiencyEnergy ManagementSoftware

Responsibilities

Manage and execute day-to-day back office operations activities
Analyze retail operations data to identify trends, patterns, and opportunities for improvement
Develop and implement strategies to optimize retail processes, enhance efficiency, and drive cost savings
Collaborate with cross-functional teams to streamline workflows and improve operational performance
Support special projects and initiatives to drive business growth and operational excellence
Assist with regulatory reporting and research in all markets staying abreast of industry trends, regulatory changes, and emerging technologies
Act as the main point of contact for utility companies and manage the submission and tracking of service tickets and inquiries
Communicate directly with customers via email and phone as needed
Collaborate with and respond to ad hoc requests within the organization

Qualification

Data analysisRetail electricity operationsSQLExcelTableauPythonRAttention to detailStrategic thinkingCommunication skills

Required

Bachelor's degree in Business, Finance, Economics, or related field, or four (4) years directly relevant experience in lieu of degree
2+ years of experience supporting commercial customer products and accounts (B2B) in retail operations or market operations within NYISO, PJM, and/or NEISO; ERCOT experience is a plus
Deep understanding of retail electricity operations in regulated markets, including billing, settlements, enrollment, usage data, EDI transactions, and market-facing workflows
Proficiency in data analysis tools such as Excel, SQL, Tableau, or similar tools. Experience with programming languages (e.g., Python, R) is a plus
Strong attention to detail with a focus on data integrity, accuracy, and quality in analysis, reporting, and audit processes
Ability to think both analytically and strategically, connecting day-to-day operational work to broader business and customer outcomes
Comfort operating in ambiguous, evolving environments, with a collaborative approach to taking ownership and figuring out what's needed to move the business forward
Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and influence decision making

Benefits

Group medical and dental insurance
Flexible vacation/PTO policy
401k plan

Company

David Energy

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David Energy is an energy company that leverages advanced technology to transform the way electricity is consumed, managed, and distributed.

Funding

Current Stage
Early Stage
Total Funding
$64.1M
Key Investors
Equal VenturesHartree Partners
2024-05-14Series A· $23M
2022-03-28Series A· $20.5M
2021-02-09Series Unknown· $4.1M

Leadership Team

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James McGinniss
CEO & Co-Founder
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Ahmed (Samir) Salman
Co-Founder & Head of Commercial Portfolio
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Company data provided by crunchbase