CSM Corporation · 3 days ago
Sales Manager | Country Inn & Suites, Clive
Clive, IA
Full-time
Onsite
Entry, Mid Level
2+ years expCSM Corporation is a hospitality management company, and they are seeking a Sales Manager for their Country Inn & Suites location in Clive. The role is responsible for generating new business, maintaining client relationships, and optimizing revenue while ensuring client satisfaction and effective communication across departments.
Commercial Real EstateProperty ManagementReal Estate
Responsibilities
Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals
Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships
Responsible for selling/coordinating/detailing meeting space
Develop and deliver account strategy relating to overall hotel performance
Responsible for effectively managing Rooms revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability thru active Rooms and Yield processes
Works on pricing and mix of business
Has understanding of market fluctuations and trends
Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data
Ensures integrity of sales data by documenting information in CI/TY on a daily basis
Utilizes sales tools such as Hoteligence®, reader boards and other market intelligence to drive business
Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner
Ensures effective communication of client needs from sales to appropriate operational departments
Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals
Utilizes available resources and adheres to CSM training policies
Ensures all company, brand, and department specific training requirements are met
Implements training philosophies and processes
Responsible for effective self/workload management
Demonstrates clear written and verbal communication skills
Promotes collaboration and positive, professional work environment
Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs
Adheres to all CSM Standard Operating Procedures
Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations
Follows all CSM procedures for guest/associate incidents
Knowledgeable of hotel emergency procedures
Qualification
Required
High school diploma or GED required
2+ years of sales experience required, in a full service hotel of comparable market or rate position
Must be detail oriented
Ability to communicate well with all levels within and outside the organization
Ability to problem-solve with employees and guests
Must be able to manage multiple priorities in a fast-paced environment
Must have a valid driver license
Ability to lift, push, and pull up to 20 pounds on an occasional basis
Preferred
College degree or equivalent experience preferred
Company
CSM Corporation
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Oelker
Sr. HR Business Partner
Andy Rysdahl, SHRM-SCP
Area Human Resources Business Partner
Recent News
2025-09-12
2022-08-26
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