Merck · 23 hours ago
Vaccine Customer Representative - Denton, TX
Dallas, TX
Contract
Onsite
New Grad, Entry Level
$79K/yr - $125K/yr
0+ years expMerck is a leading pharmaceutical company, and they are seeking a Vaccine Customer Representative to support healthcare providers with clinical information and resources related to vaccines. The role involves engaging with various customers to improve immunization rates and develop business strategies in the assigned territory.
BiotechnologyHealth CareMedicalPharmaceutical
No H1B
Responsibilities
Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company’s vaccine attribute in accordance with product labeling, and CDC and professional society recommendations
Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals
Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company’s promotional materials
Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio
Assisting customers with education to improve their organization’s immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ
Regularly monitoring their business performance against objectives using company provided tools
Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company’s policies, standards, and ethics
Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines
Within select customer accounts, acts as primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients’ needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified immunization needs
For select customer accounts, coordinate with our Company’s customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates
Qualification
Required
Bachelor's Degree with 0-3 years Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)
Demonstrated aptitude to excel in current or previous educational or professional roles
Ability to work both independently and within a team environment
Strong organizational and time management skills
Excellent interpersonal and communication skills
Valid Driver's license
Preferred
Ability to convey technical concepts accurately and clearly
Prior experience working in a technical/scientific field or healthcare environment
Previous sales, account management, consultative, or customer service experience
Experience developing and executing a plan for engaging customers and meeting customer needs
Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations
Ability to analyze metrics to assess progress against objectives
Vaccine's experience
Benefits
Medical
Dental
Vision healthcare
Other insurance benefits (for employee and family)
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate and sick days
Company
Merck
Merck is a biopharmaceutical company that offers medicines and vaccines for various diseases.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.59MKey Investors
Private Capital AdvisorsGavi, the Vaccine Alliance
2018-11-25Post Ipo Equity· $0.59M
2016-01-21Series Unknown· $5M
1980-12-19IPO
Leadership Team
Betty Larson
Executive Vice President and Chief Human Resources Officer
Dean Li
Executive Vice President and President, Merck Research Laboratories
Recent News
2026-01-24
2026-01-23
Company data provided by crunchbase