HUB International · 14 hours ago
Operations Administrative Assistant
Metairie, LA
Full-time
Onsite
Entry Level
2+ years expHUB International is one of the largest global insurance and employee benefits brokers, providing a wide range of services. The Operations Administrative Assistant role involves providing front-desk and administrative support, managing visitor reception, phone systems, and coordinating conference room reservations.
Financial ServicesInsuranceInsurTechRisk Management
Responsibilities
Function as primary backup to Receptionist in Metairie, LA location on tasks including, but not limited to:
Answer incoming telephone calls, transfer calls, and route messages, mail, packages, and faxes to appropriate personnel or department in a friendly and professional manner
Greet and check-in on-site visitors, determine nature of visit, and announce visitors to appropriate personnel. Ensure vendor representatives have necessary access for on-site deliveries and maintenance appointments
Sort and scan paper mail, routing to appropriate personnel
Prepare outgoing mailings and packages for pickup by courier service and USPS
Coordinate conference room reservations
Maintain office supplies inventory and coordinate with Facilities Assistant for regular supply orders
Retrieve USPS mail daily from local Post Office Box
Maintain current mobile telephone contact information for all HUB Gulf South region (“GUS”) personnel to the emergency dialog system, including updates for onboarding and offboarding of employees and for re-assignment of an employee’s office location
Serve as primary administrator for GUS locations’ Office Space desk reservation system, including assisting employees with reserving desks as needed and ensuring appropriate desks are designated for hoteling
Update GUS employees’ work telephone numbers listing approximately quarterly
Submit IT Service Desk tickets for GUS offices’ main telephone numbers to reflect scheduled holiday closures. Assist designated personnel in GUS locations with submitting IT Service Desk tickets for atypical closures and other instances affecting offices’ main telephone numbers, escalating such tickets as needed
Facilitate GUS employees’ registrations to insurance designation credentialing courses and periodic renewals of such designations through third party vendors, maintaining current record of these course registrations and designation renewals. Facilitate GUS employees’ registrations to other insurance continuing education courses on an as needed basis
Function as primary backup to GUS Facilities Assistant on tasks including, but not limited to, maintaining office access card credentials for Metairie, LA location, approval of recurring office supply orders through online vendor for multiple GUS locations, coordinating with vendors for orders, installations, maintenance, and decommissioning of various office equipment in GUS locations
Additional clerical duties as assigned in support of various departments and special projects such as data entry, scanning, filing, photocopying, and collating
Other duties as assigned by the supervisor
Qualification
Required
High School diploma or equivalent, plus two (2) or more years of secretarial, clerical, or administrative work experience in a professional office setting is required
Ability to work in-office at the Metairie, LA location during regular business hours of 8:00 AM to 4:30 PM CST, Monday through Friday
Benefits
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
Growth potential - HUB is constantly growing and so can your career!
Strong community support and involvement through HUB Gives
Company
HUB International
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B
Leadership Team
Marc Cohen
Chairman of the Board and CEO
Joseph C. Hyde
Chief Financial Officer
Recent News
Calgary Herald
2026-01-11
Company data provided by crunchbase