EPITEC · 4 hours ago
Information Technology Support Specialist
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelEPITEC is looking for a Configuration Tech Level I to join their team in Las Vegas, NV. The Technician Level One will be responsible for installing and configuring hardware and software on various devices, ensuring quality and customer satisfaction while adhering to safety procedures.
Information TechnologyStaffing Agency
Hiring Manager
Alia H.
Responsibilities
Configure customers systems to their required specifications
Test systems to ensure 100% quality
Maintain minimum monthly productivity goals
Troubleshoot problems with computer systems, including hardware, software and peripheral equipment
Ensure that customers receive the highest level of customer service
Communicate issues concerning customer orders to the area Help Desk or Team Leader
Adhere to safety procedures and guidelines at all times
Perform any additional duties assigned by management
Qualification
Required
High School diploma or GED
A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge
Analytical skills and the ability to solve problems
Ability to quickly learn about new technology and keep pace with an ever-changing industry
Ability to assemble and disassemble computer equipment, mechanically inclined
Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds
Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday)
Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time
Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts
Preferred
Net+ Certification
Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers
Basic knowledge of CDW's internal systems
Company
EPITEC
Epitec is a premier technology services and professional staffing company.
Founded in 1978
1001-5000 employees
H1B Sponsorship
EPITEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (148)
2023 (154)
2022 (266)
2021 (203)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Mark Ruma
Chief Operating Officer (COO)
Company data provided by crunchbase