Brightree · 7 hours ago
Senior Project Manager
United States
Full-time
Remote
Mid, Senior Level
$112K/yr - $143K/yr
5+ years expBrightree is a wholly owned subsidiary of ResMed, focused on cloud-based patient management software. The Senior Project Manager will lead large-scale, customer-facing SaaS implementation projects, ensuring successful deployments and high customer satisfaction through effective project management and collaboration with various stakeholders.
Business IntelligenceHealth CareHospitalInformation TechnologySoftware
Responsibilities
Lead end-to-end delivery of complex SaaS implementation projects, including scoping, requirements gathering, configuration, integration, testing, training, and go-live
Develop and manage detailed project plans, schedules, resource assignments, risk registers, communication plans, and financial forecasts
Oversee multiple enterprise-level customer projects simultaneously, ensuring coordination and organization
Ensure all deliverables meet contractual requirements, quality standards, and professional services expectations
Serve as the primary point of contact for customers throughout the implementation lifecycle, setting and managing expectations
Facilitate customer workshops, requirements sessions, status reviews, and executive updates
Proactively identify, track, and resolve risks, issues, and dependencies across workstreams; manage change requests and maintain alignment with scope and budget
Maintain strong program management practices, including RAID logs, decision tracking, and governance reporting
Collaborate with Product, Technical Services, Consulting, Support, and Training on solution design, integration planning, and testing readiness
Own project financials, including budgeting, forecasting, burn rate analysis, and revenue/margin protection
Support Sales during pre-sales cycles by contributing to scoping, estimating, deployment approaches, and customer presentations
Provide guidance and coaching to junior project managers or coordinators; contribute to standardized implementation methodologies
Lead post-implementation reviews, document lessons learned, and drive continuous improvement in delivery processes
Champion delivery excellence, customer value realization, and scalable implementation practices
Approximately 25% travel to customer sites, Brightree offices, or industry events within the United States
Qualification
Required
Bachelor's degree in Business, Technology, or Healthcare
5+ years of project management experience, with at least 3 years in SaaS customer-facing implementations
PMP Certification
Demonstrated ability to manage enterprise-scale projects, multiple workstreams, and complex customer environments
Strong working knowledge of project accounting, budgeting, forecasting, and resource management
Proven success leading cross-functional teams without direct authority
Experience with complex integrations, interfaces, infrastructure components, or third-party vendors
Excellent communication skills and ability to influence stakeholders at all levels
Experience in regulated industries or healthcare environments
Demonstrates 'drives collaboration' by building trust and strong partnerships, fostering open communication and shared accountability
Strong customer orientation and ability to guide customers through change
Strategic problem-solving and conflict-resolution skills
Ability to simplify complexity and communicate clearly
Strong organizational discipline and attention to detail
Adaptability in fast-moving SaaS environments
Preferred
Lean Six Sigma Green Belt or Black Belt certifications
Experience with SaaS implementations in healthcare, pharmacy, or post-acute care
Experience using project tools such as Smartsheet, Jira, MS Project, or similar
Experience working in global, matrixed organizations
Benefits
Comprehensive medical
Vision
Dental
Life
AD&D
Short-term and long-term disability insurance
Sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
Tuition assistance
Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment
Receive 11 paid holidays plus 3 floating days
Are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members
Company
Brightree
Brightree HME / DME Software, Pharmacy Solutions, Home Infusion
501-1000 employees
H1B Sponsorship
Brightree has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (10)
2022 (11)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Battery Ventures
2016-02-22Acquired
2008-07-15Series Unknown
Leadership Team
Cynthia Arceneaux, SHRM-CP, PHR
People Business Partner
Robert (Rob) Payne
HR Leader/Business Partner
Recent News
Seattle TechFlash
2025-09-01
2025-06-24
Company data provided by crunchbase