the LEGO Group · 6 hours ago
Distribution Claims Manager
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$121K/yr - $181K/yrThe LEGO Group is seeking a Distribution Claims Manager to become the subject matter expert of a team and make a significant impact through claims resolution. This role involves managing the Claims Analysts team, focusing on North American claims, and collaborating with various departments to improve the claims analysis process.
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Responsibilities
Strategic focus (40%) – continuously assess and refine claims analysis process to improve service and address root causes of issues. Act as functional lead for the team of claims analysts. Liaise with other departments to establish and maintain critical relationships
Claims handling and tracking (40%) - collection of distribution claims and investigation with relevant parties (carriers, warehouses, customers) and process owners (market operations, distribution teams, finance). Handle claims process with relevant suppliers
Reporting and analysis (20%) - develop and maintain accurate and concise reporting which provides key information for corrective action by process owners
Qualification
Required
Proficient experience in Distribution, Logistics, or Claims Management
Ability to be flexible and to manage multiple priorities while still achieving agreed upon deadlines
Ability to role model high-performing behavior, both as an individual and part of a team
Ability to demonstrate drive and curiosity
Demonstrated ability to successfully work both independently and in team environment
Self-motivated and highly organized with ability to work well in a dynamic, fast paced environment
Strong working knowledge of Microsoft Office Products (primarily Excel and Word)
BS Degree or equivalent experience is advantageous
Preferred
Previous claims management experience is preferred
Benefits
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Company
the LEGO Group
The LEGO Group is a family-owned company that specializes in the development of children's creativity through playing and learning.
Founded in 1932
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Niels B. Christiansen
CEO
Jesper Andersen
Chief Financial Officer
Recent News
Morningstar.com
2026-01-22
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