Care Management Technician - Insurance Verification and Referral Experience Preferred jobs in United States
cer-icon
Apply on Employer Site
company-logo

Orlando Health · 15 hours ago

Care Management Technician - Insurance Verification and Referral Experience Preferred

Orlando Health is seeking a Care Management Technician responsible for initiating and obtaining new insurance authorization requests for post-acute services. The role involves collaborating with various teams to ensure patient care needs are met and managing contacts with insurance companies.

Health CareHospitalMedicalNon Profit
check
H1B Sponsor Likelynote

Responsibilities

Maintains reasonably regular, punctual attendance consistent with Orlando health policies, the ADA, FMLA and other federal, state and local standards
Maintains compliance with all Orlando health policies and procedures
Develops collaborative relationships with hospitals, physicians, community organizations, team members, post-acute facilities and other referral sources
Verifies insurance coverage and obtains authorization
Maintains authorization log
Facilitates peer to peers for escalations for authorizations between facilities
Works with IT to refine post-acute authorization processes and polices for the organization
Documents authorization workflows and best practices
Monitor and obtain updates for authorization requests initiated by post-acute care facilities
Assists with other Care Management requests as needed, including, but not limited to, patient assessments, delivery of regulatory notices and arranging patient transportation
Maintains reasonably regular, punctual attendance consistent with Orlando health policies, the ADA, FMLA and other federal, state, and local standards
Maintains compliance with all Orlando health policies and procedures
Performs all other duties as assigned

Qualification

Insurance verificationPayer portal knowledgeCritical thinkingMicrosoft softwareInterpersonal skills

Required

High school diploma/GED
Solid computer skills, including proficiency with Microsoft software
Demonstrated proficiency in communicating sensitive complex information to persons in a hospital environment
Demonstrates the ability to work independently and execute their own workload
Critical thinking ability necessary to prioritize workload to ensure tasks are completed in a timely manner and within established timeframe
Interpersonal skills necessary to facilitate interpersonal communication with team members, department staff, and external personnel, interact with patients/families, and perform other activities requiring courtesy and tact

Preferred

Insurance Verification and Referral Experience Preferred

Company

Orlando Health

company-logo
Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.

H1B Sponsorship

Orlando Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (6)
2023 (2)
2022 (4)
2021 (3)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Mildred Beam
SVP, Chief Legal Strategist
linkedin
leader-logo
Mark Jones
Executive Vice President
linkedin
Company data provided by crunchbase