West Coast University · 6 hours ago
Program Coordinator - Partner Engagement
Irvine, CA
Full-time
Onsite
Entry Level
2+ years expWest Coast University is dedicated to educating students in healthcare and is seeking a Partner Engagement Program Coordinator. The role involves providing administrative support for outpatient clinical partner engagement initiatives, managing recognition activities, and ensuring effective communication with partners.
Higher Education
Responsibilities
Coordinate partner recognition activities across all outpatient programs, including preparation and distribution of thank-you gifts, cards, and certificates to preceptors and partner sites
Manage the professional appreciation calendar (e.g., PT, OT, NP, PA, Pharmacy, and Counseling Weeks) to ensure timely mailings and acknowledgments
Prepare and mail Certificates of Appreciation and maintain digital records of partner recognition activities
Assist with ordering, inventory, and tracking of preceptor gifts and branded materials, ensuring cost-effective purchasing and timely delivery
Maintain and update the partner outreach log in Salesforce or designated tracking system, documenting all mailings, distributions, and correspondence
Support distribution of university communications to preceptors, including updated letters, announcements, and program information provided by academic or clinical teams
Coordinate with program leadership and campus teams to ensure consistent and accurate communication with existing outpatient partners
Generate and format partner mailing lists and assist with batch mail merges or email distributions as needed
Proofread and quality-check recognition materials for accuracy, tone, and branding compliance prior to distribution
Collaborate with the Program Clinical Teams on planning, ordering, and delivery logistics for professional appreciation weeks and end-of-year recognition efforts
Assist in maintaining centralized digital files (certificates, templates, badges, communication logs) to support audit readiness and program continuity
Support the creation of digital badges and certificates using established templates and branding standards
Prepare periodic summary reports showing outreach activities, gift distribution, and recognition metrics for leadership review
Ensure confidentiality and professionalism in handling partner contact information and university materials
Assist clinical leaders with management of administrative assignments
Deals discreetly with large volumes of sensitive, confidential information including partnership information, student information, information contained in minutes, letters and other documents
Assists with arrangements for meetings or special events
Maintains regular and timely attendance, reports to work as scheduled, and assures time worked and/or time off is recorded properly
Conducts job responsibilities in accordance with standards set out in the University's code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards
Maintains confidentiality of all student, associate, partnership, and/or university information as required
May perform other duties as assigned
Qualification
Required
Associate's degree or equivalent work experience required
Two to three years of experience performing office and administrative/secretarial duties, preferably including some administrative support work for one or more managers in an academic or business office environment
Proficient command of grammar, punctuation, spelling, and correct usage of the English language
Comprehensive knowledge of office systems, practices, and administration
Proficient skills and experience in Microsoft Office computer software systems that include word processing, spreadsheets, and presentation software
Proficient reception and telephone communication skills and techniques
Evidence of principles and practices of classifying, indexing, processing, retrieving, and controlling a large volume of records
Evidence of record keeping, account maintenance, and purchasing practices and procedures
Company
West Coast University
West Coast University is a university offering undergraduate and graduate degrees in nursing and other healthcare disciplines.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marwan Alamat
Vice President, Innovation
Recent News
2025-10-09
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