Carvana · 5 hours ago
Senior Network Operation Specialist
Tempe, AZ
Full-time
Onsite
Mid, Senior Level
3+ years expCarvana is seeking a Senior Specialist in Network Operations who will be the first point of contact for the Planning Team. The role involves managing day-to-day operations, mentoring new hires, and optimizing logistics processes.
AutomotiveAutonomous VehiclesE-Commerce
No H1B
Responsibilities
Manage the day-to-day workload of Tickets within JIRA to maintain SLAs for all Carvana field operations to maintain execution
Manage the day-to-day workload on proprietary exception reporting
Work Tickets/Exceptions as needed to Maintain SLAs and KPIs
First point of contact for questions and escalations from specialists as they arise
Mentor and assist in training new hires as they are onboarded with the team
Assist with continuous training of the team through quality assurance scorecarding
Help maintain and improve the Planning Handbook with most updated SOPs
Delivers on special projects as assigned to improve Logistics KPIs
Managing and optimizing exceptions to the plan for all of fulfillment utilizing many different systems such as our internal TMSor inventory management
Performing root cause analysis for delivery exceptions
Communicating accurate, clear findings through the Carvana Push Service and identify trends to communicate to leadership
Qualification
Required
Bachelor's degree is required
1+ year in leadership experience
2+ years practical experience in supply chain
Ability to effectively manage varying workload requirements; can shift gears comfortably, manage competing demands, delays or unexpected events
Ability to communicate clearly and concisely, both written and oral
Ability to build relationships with peers, management, and external vendors
Company
Carvana
Carvana is an e-commerce platform that buys and sells used cars.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.16BKey Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B
Leadership Team
Ernie Garcia
Founder and CEO
Shekita Hayes
Co-Founder/COO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
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