Winston Retail · 3 days ago
Sales Manager
San Diego, CA
Full-time
Onsite
Mid Level
$27/hr - $30/hr
3+ years expWinston Retail is excited to partner with Superbike for a new pop-up location in San Diego. The Sales Manager/Key Holder will lead and motivate the team to deliver superior customer service and achieve sales results while ensuring operational excellence.
Product DesignRetail
Responsibilities
Promote a culture that strongly represents the Superbike brand and delivers an elevated customer experience through engagement, test rides, and product education
Ensure operational excellence by following Winston Retail's opening and closing procedures
Lead, motivate, and train Selling Specialists to achieve sales goals and deliver superior service
Provide daily store visit reports with photos via Winston’s proprietary reporting app, including opportunities to drive sales
Elevate staffing, product, or signage issues to Winston Regional Management as needed
Maintain store cleanliness, safety, and organization for a seamless shopper journey
Act as the primary contact for customer escalations and feedback
Adhere to all Store and Winston policies and procedures
All other work-related duties as assigned by Winston Regional Management
Submit store visit reports, including taking before and after photos and writing feedback, using our Winston App on a smart device
Qualification
Required
3–5+ years of management experience within a department, specialty, or retail store
Proven ability to drive sales and motivate a team to achieve goals
Energetic, personable, and customer-first mentality
Passion for innovative products and ability to communicate technical features
Tech-savvy with confidence using POS systems, mobile apps, and reporting tools
Strong interpersonal, communication, and organizational skills
Experience training staff on product knowledge and customer engagement
Reliable and committed for the full project duration
Proficient in mobile photography for reporting (before/after photos to showcase work)
Smartphone device for reporting (Android OS 8.0+ or Apple iOS 8.0+)
Ability to lift up to 25 lbs. and stand for the duration of shifts
Available to work a flexible retail schedule, including mornings, evenings, weekends, extended hours, and holidays
Benefits
Competitive hourly rate
Paid online training
Flexible schedule
Wellness & sick benefits
Opportunities for advancement
Company
Winston Retail
We're leading the way in defining the retail experience through retail merchandising, design, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
S
Steve Riegler
CFO
C
Christina Gabriel
Chief Operating Officer (Direct Reports 9, Indirect 3500+)
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