MetLife · 15 hours ago
Absence Management Claim Specialist
United States
Full-time
Remote
Entry Level
$48K/yr - $52K/yr
1+ years expMetLife is a leading financial services company recognized for its commitment to making a meaningful impact. The Absence Management Claim Specialist role involves managing total absence claims, providing exemplary customer service, and ensuring compliance with federal and state regulations regarding various leave types.
Asset ManagementFinancial ServicesInsuranceLife InsuranceRisk Management
Responsibilities
Handle, review, and administer Family & Medical Leave Act standalone/ADA (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures and evaluate against appropriate leave plans and make initial claim decisions
Complete eligibility decisions during intake call, gather pertinent data when necessary, from employee or other supporting systems as well as perform leave follow-ups as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, etc
Update systems to accurately reflect leave status and ensure appropriate diary documentation exists
Qualification
Required
High school diploma or GED equivalent
1-2 years related experience and strong customer satisfaction focus and attention to detail
Strong communication skills, both written and oral
Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
Strong Letter writing/Microsoft Word skills
Preferred
Bachelor's degree
1-2 years of experience managing ADA, FMLA, or Absence Management
Knowledge of system applications and Disability claims knowledge/working knowledge of FMLA/Disability/Leave procedures preferred
1+ years of experience in one or more leave State and Federal Leave Laws
Benefits
Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
A retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home
Pet
Critical illness
Hospital indemnity
Accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Volunteer time off
Tuition assistance
Company
MetLife
MetLife is a provider of insurance, employee benefits, and financial services .
10001+ employees
H1B Sponsorship
MetLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (108)
2023 (113)
2022 (155)
2021 (75)
2020 (81)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-20Post Ipo Debt· $500M
2000-04-14IPO
Leadership Team
Michel A. Khalaf
President & CEO, MetLife, Inc.
Koley Corte
Senior Vice President & Chief Marketing Officer - Institutional, Regional, Global Insights+Analytics
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