Global Payroll Operations Lead jobs in United States
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OpenAI · 1 day ago

Global Payroll Operations Lead

positionSan Francisco
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$245K/yr - $245K/yr
date10+ years exp

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a Global Payroll Operations Lead to own and enhance the payroll processing ecosystem, ensuring compliance and operational excellence across multiple regions. The role involves managing global payroll operations, leading teams, and building strategic partnerships to maintain data integrity and improve payroll workflows.

Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Own the end-to-end execution of global payroll processing and deliver accurate, compliant, and on-time payroll results across multiple regions, entities, and pay frequencies
Build, lead, and continuously develop a world-class payroll operations organization, including both internal teams and outsourced partners, setting a high bar for performance, accountability, and operational excellence
Act as the operational authority for payroll, accountable for the integrity of all employee pay data across multiple systems
Serve as the payroll lead for mergers and acquisitions, including transition payrolls, compliance, and system administration
Proactively identify, investigate, and resolve payroll issues, applying strong judgment and root-cause analysis to eliminate recurrence and reduce operational risk
Design and build OpenAI’s payroll support operating model, including case workflows, intake channels, escalation paths, service-level agreements, and quality standards, delivering a high-trust employee payroll experience
Build strategic partnerships with HR, Finance, Accounting, and other cross-functional teams to ensure global data integrity and accurate downstream reporting
Build and maintain a robust control environment, including process documentation, approvals, reconciliations, and audit-ready evidence to support internal and external reviews
Continuously re-architect payroll workflows using automation and AI-powered tools to drive improvements in speed, accuracy, efficiency, and scalability

Qualification

Global payroll operationsPayroll complianceWorkday experienceAnalytical skillsBPO/vendor managementBachelor's degreeCPP certificationCommunication skillsProblem-solving skillsAttention to detailLeadership skills

Required

10+ years of experience leading global payroll operations, preferably in a fast-paced and high-growth environment
Strong working knowledge of global payroll regulations, tax requirements, and standard payroll practices with an expert level understanding of US federal, state, and local payroll compliance
Hands-on experience with Workday or other large HCM/payroll systems; ADP SmartCompliance and global payroll platform experience is a plus
The ability to autonomously manage multiple strategic priorities simultaneously, taking full ownership of outcomes, and delivering high-quality work under tight deadlines
Strong analytical and problem-solving skills with excellent attention to detail
Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders
Experience working with or managing BPO/vendor relationships is strongly preferred
Bachelor's degree in Finance, Accounting, HR, or a related field, or equivalent practical experience. CPP certification is a plus

Benefits

Relocation assistance

Company

OpenAI

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OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
dateFounded in 2015
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://www.openai.com

H1B Sponsorship

OpenAI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)

Funding

Current Stage
Growth Stage
Total Funding
$79B
Key Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B

Leadership Team

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Fidji Simo
CEO, Applications
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Sam Altman
CEO & Co-Founder

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