Navy Federal Credit Union · 16 hours ago
Assistant Manager, Branch Office - Palm Promenade
762 Dennery Rd, San Diego, CA, 92154, US
Full-time
Onsite
Mid, Senior Level
$35.92/hr - $44.86/hr
3+ years expNavy Federal Credit Union is committed to providing meaningful career experiences and a supportive culture. The Assistant Manager will oversee the efficient operation of the branch, assisting the Branch Manager in ensuring that all operational functions are completed effectively by the branch staff.
AssociationFinancial ServicesNon Profit
Responsibilities
Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts
Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
Manage staff to ensure vault opening, closing and balancing procedures are completed
Assist in leading outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events
Participate and/or oversee recruiting, on-boarding and initial training of team members
Collaborate with Manager on budget, purchasing, tracking and records retention for business expenses
Consult with team members to determine development goals for continual growth in technical, soft and leadership skills
Assist in leading team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services
Analyze reports and conduct trend analysis to optimize business performance
Lead and train the team to deliver quality member service to our members
Ensure compliance with all security, safety and emergency preparedness procedures
Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc
Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures
Perform supervisory/managerial responsibilities:
Supervise daily activities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor, and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Act as Manager in the incumbent's absence
Perform other duties as assigned
Qualification
Required
Three years' experience in grade level 76 (or higher) or applicable external experience
Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
Advanced knowledge of functions relating to cash and ATM operations
Ability to manage multiple priorities independently and/or in a team environment
Exposure to managing multiple priorities independently and/or in a team environment
Exposure to developing/maintaining community and command relations
Experience in member/customer service operations
Experience in responding to requests regarding complex financial information/data
Experience in supervising and leading employees
Working knowledge of retail banking industry best practices
Effective organizational, planning and time management skills
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
Advanced verbal and written communication skills
Effective word processing and spreadsheet software skills
Preferred
Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
Familiarity with financial institution and lending practices, principles and regulations
Company
Navy Federal Credit Union
Since 1933, Navy Federal has grown from seven members to over 4 million members. And since that time, their vision statement has remained
10001+ employees
H1B Sponsorship
Navy Federal Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (217)
2024 (110)
2023 (106)
2022 (76)
2021 (38)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Dietrich Kuhlmann
President & CEO
Kara Cardona
Chief Operating Officer
Recent News
Boston Herald
2026-01-23
The Orlando Sentinel
2026-01-22
2026-01-13
Company data provided by crunchbase