ICF · 3 hours ago
Business Systems Analyst (Future Opportunities)
United States
Full-time
Remote
Entry Level
$67K/yr - $115K/yr
1+ years expICF is a global advisory and technology services provider, and they are seeking a Business Systems Analyst (BSA) to address client challenges effectively. The role involves supporting the digital software development cycle, gathering requirements, and collaborating with cross-functional teams in an Agile environment.
ConsultingInformation TechnologyProfessional Services
No H1B
U.S. Citizen Only
Responsibilities
Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems
Gather requirements by conducting interviews (with both internal and external stakeholders), reviewing documents, distributing questionnaires, analyzing business processes, outlining use cases and scenarios, performing business analysis, and examining current systems
Use a range of methods to document requirements, such as Behavior-Driven Development (BDD) specifications, user stories, acceptance criteria, workflow and United Modeling Language (UML) diagrams, use cases, and guides for users
Maintain comprehensive requirements traceability documentation and monitor the status of requirements consistently throughout the project lifecycle
Communicate effectively, both verbally and in writing, with team members and stakeholders who depend on this information to establish system requirements or organizational processes
Facilitate team meetings to gather, document, refine, and prioritize requirements, design system enhancements, identify action items, and drive user feedback
Document user experience (UX) design discussions, write requirements in the team’s workspace, and breakdown requirements into user stories in the team’s issue log system
Conduct diverse testing activities by defining test scenarios and cases, executing test procedures, and thoroughly documenting results
Work collaboratively with subject matter experts, designers, and user experience researchers within an Agile framework
Provide recommendations for enhancing internal processes, accompanied by potential solutions
Collaborate with the Scrum Master and provide support as a backup when necessary
Qualification
Required
Bachelor's degree or equivalent experience
1+ years of experience in gathering, refining, and prioritizing requirements for digital products
1+ years of experience working with cross-functional teams (Engineering, Experience, Delivery, Product Management) to build digital products using an Agile methodology
Must be able to pass any required background check(s)
Candidate must be a US citizen, reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. per contract requirements
Preferred
Experience working with Drupal-based websites
Experience with federal or state agency projects
Proficiency with Atlassian Suite (Jira, Confluence, Trello) or similar applications in support of Agile software delivery
Scrum Master/Agile certification training
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO
Leadership Team
John Wasson
Chairman, President and Chief Executive Officer
James Morgan
Chief Operating Officer and EVP
Recent News
2026-01-15
2025-12-15
2025-12-08
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