Massage Heights Indianapolis · 13 hours ago
Assistant Retreat Director
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$20/hr - $25/hr
4+ years expMassage Heights Indianapolis is a national franchise chain of massage and skincare Retreats. They are seeking an Assistant Retreat Director to assist the Spa Director in overseeing operations, managing memberships, and ensuring exceptional guest service while fostering a positive team culture.
Health Wellness & Fitness
Responsibilities
Selling memberships and training all staff on selling
Assist with recruitment, hiring, training, developing and retaining employees
Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales
Manage team member schedules to ensure proper execution of daily operations
Collaborate with the Spa Manager and Assistant Manager to set individual team member and overall Retreat goals
Create an environment that is positive and passionate about providing awesome guest service
Build guest loyalty by consistently following the proven operating system of Massage Heights
Must Have Membership Sales of 4+ years
Qualification
Required
Minimum 4 year of sales or retail management experience
Self-starter mentality with leadership, organization, communication, and interpersonal skills
Experience in training, coaching, and conflict resolution with employees
Working knowledge of computers and standard software
Basic business math skills
Must Have Membership Sales of 4+ years
Preferred
Hands-on experience with Zenoti or similar spa POS software systems
Understanding of spa environment and massage and skincare services
Experience working in a franchise model
Benefits
Bonus based on performance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
401(k)
Company parties
Dental insurance
Free uniforms
Personal and Career Development
Robust Leadership Training
Beautiful Retreats
Massage Heights Family Fund
Wellness Programs
Employee Discounts
Digital Work Environment
Competitive pay with commission and bonus opportunities
Company
Massage Heights Indianapolis
Massage Heights Indianapolis offers professional, affordable and convenient therapeutic massage and skin care services in an upscale Retreat environment.
Founded in 2017Indianapolis, Indiana, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase