JLL · 2 hours ago
Director, Compliance & Risk Management
Richmond, VA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expJLL is a leading global provider of real estate and investment management services, and they are seeking a Director of Compliance & Risk Management. This role is responsible for overseeing the account risk and compliance program, managing risks, and supporting audit requests while collaborating with the operations team to ensure compliance with regulations and client requirements.
CommercialReal Estate
No H1B
Responsibilities
Design, implement and lead account risk management strategy with implementation of core components of JLL risk management program
Manage programs as necessary: risk register, internal audit program, compliance program, incident management
Review and understand Master Services Agreement with client and conduct gap analysis on material contract obligations, and manage contract change control process
Conduct annual risk assessment for account and recommend risk treatment. Review processes, procedures, and test controls for integrity, accuracy and efficiency
Identify potential risk areas and analyze, evaluate and recommend changes and enhancements to existing practices, processes and controls to make sure they are current, adequate, functional and utilized in accordance with standards established by the company and client
Ensure account leadership is regularly updated on new risks and treatment progress on existing risks
Escalate emerging risks, high severity risks or incident trends to JLL risk governance
Support external audits to manage audit, provide requested evidence and address audit results
Assist in developing audit programs and maintaining up-to-date knowledge about audit tools and techniques
Prepare and deliver accurate and well-written audit reports summarizing audit observations, error trends, departmental and/or company risk, and recommendations to operations leadership
Leverage Artificial Intelligence (AI) tools and technologies to enhance operational efficiencies within account risk and compliance management
Identify and evaluate potential use cases for AI-enabled solutions to streamline audit processes, improve detection of emerging risks and incidents and optimize compliance monitoring activities
Engage with JLL Ethics Everywhere program and escalate all ethical questions, concerns and violations
Regular communications to full account team on risk topics, including information security best practices, risk identification and escalation, etc
Attend staff meetings, town halls and leadership meetings regularly to present risk topics or answer risk-related questions
Assist in account’s incident management process, including prompt escalation to the client (where applicable) and account leadership of any sensitive and high severity incidents that could materially impact compliance with obligations to client and communicate lessons learned to account or supplier stakeholders
Develop and deliver client-facing risk and incident presentations
Liaison between account and JLL Legal and Insurable Risk, ensuring account leadership is made aware of any claims or lawsuits stemming from account and potential financial impacts
Adaptable and have the ability to work and maintain organization within a fast-paced environment
Qualification
Required
Bachelor's degree (BA/BS) in Accounting/Business or related field
Minimum of five-seven years of risk management and external or internal audit experience
Strong problem solving and decision-making abilities
Advanced Excel skills, including creation of reports generated from Excel data
Ability to communicate and engage at all levels of executive management and field personnel
Strong communication, presentation and relationship skills
Legal and commercial real estate industries experience
Some travel required
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
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