Verisk · 15 hours ago
Account Manager - Personal Lines
United States
Full-time
Remote
Mid, Senior Level
5+ years expVerisk is a leading data analytics and technology partner to the global insurance industry. The Account Manager - Personal Lines will be responsible for enhancing the customer experience through effective contract management and sales support, while collaborating with various teams to drive operational efficiencies.
AnalyticsFinancial ServicesHealth CareInformation ServicesInsurancePublic RelationsRisk Management
Responsibilities
Handling of contract and related form requests on behalf of the team as required. This will typically include licensing for relationships between an insurer and their producers (MGA’s, brokers, etc.), test agreements, trial licenses, NDA’s, Master Services Agreements, Vendor affiliation and others
Accelerate the customer contracting process, in coordination with sales, product, and legal – including new contracts, amendments, pilots, etc
Ability to work across multiple parts of the organization to address customer questions or issues
Generate professional customer proposals designed to articulate custom, compelling value propositions
Support AE’s as needed on customer calls or visits to gauge satisfaction in usage of products and to understand new opportunities for growth
Resolve customer inquiries related to billing and invoicing, contracts, setup etc
Oversee, manage, and resolve customer inquiries related to billing and invoicing, contracts, setup etc., either directly or through influencing of internal parties
Post contract processing for booking of deal, notifications to product and sales teams, etc
Periodic reviews of volume commitment-based contracts to ensure usage is on track for attaining volume commitments, and manage the overage process once volumes are attained and monthly billing should occur through end of contract term
Partner with product and sales to evaluate customer usage reports designed to evaluate customer satisfaction and selling renewal strategies
Seek out and share opportunities to develop new or improved sales operational efficiencies and/or best practices
Liaise with marketing and account executive teams to strategize and execute on account-based nurture campaigns
Leverage internal and external sources of information to identify triggers for customer cross-sell / up-sell opportunities
Help inform and execute on large, growth-targeted customer renewal strategies
Lead tactical sales opportunities as required
Support sales leadership pipeline management through salesforce.com reporting
Qualification
Required
5 or more years' experience and successful track record in a consultative, team-based sales and/or service environment, exceeding external and internal customer expectations
Bachelors Degree or equivalent from a four-year college or university or equivalent work experience
Exceptionally detail oriented with the ability to work effectively under pressure and multi-task to meet established deadlines and standard response times with clients
Ability to effectively analyze and solve complex problems by balancing detailed questions with creative solutions
Ability to handle multiple complex tasks or projects, prioritize and organize and take lead as necessary
Exceptional communication skills – verbal, writing and listening – and the ability to communicate simple and complex ideas
Strong interpersonal skills and demonstrated ability to build and maintain relationships
Solid understanding of the P&C industry a plus – Personal and Commercial lines underwriting, product development, or marketing experience an even bigger plus
Proficiency in MS Office and Salesforce.com
Ability to travel as needed in the US
Preferred
Business Case development a plus
Benefits
Health Insurance
A Retirement Plan
Disability benefits
A Paid Time Off program
Company
Verisk
Verisk Analytics is a data analytics and risk assessment firm for the insurance sector.
5001-10000 employees
H1B Sponsorship
Verisk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (4)
2022 (4)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.4B2025-08-07Post Ipo Debt· $1.5B
2024-05-21Post Ipo Debt· $400M
2023-03-03Post Ipo Debt· $500M
Leadership Team
Lee Shavel
President and Chief Executive Officer
Eli Schwarz
Chief Strategy Officer @ Verisk Marketing Solutions
Recent News
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