Crypto.com · 19 hours ago
Exchange Operations Specialist, US
Chicago, Illinois
Full-time
Hybrid
Entry, Mid Level
$70K/yr - $90K/yr
1+ years expCrypto.com is a leading global cryptocurrency platform serving over 70 million customers. They are seeking an Exchange Operations Specialist to manage and support the operations of the North American Derivatives Exchange, focusing on enhancing and automating processes while ensuring service reliability and accuracy.
Financial Services
Responsibilities
Provide expert-level remote management, administration, and support for the Production and Demo trading exchange, including updating underlying symbols, creating and scheduling contracts, performing end-of-day processing, settling expired contracts, and assisting with problem resolution
Contribute to the development, ongoing refinement, enhancement, and continuous process improvement of services
Assist in the investigation, implementation, and operation of third-party tools to enhance, automate, and streamline service delivery
Support quality assurance testing to ensure service reliability and accuracy
Handle a wide variety of issues, both within and beyond the defined job description
Qualification
Required
Ability to perform effectively in a mission-critical operational team environment
Proven track record of collaborating with internal departments to deliver exceptional customer service
Knowledge or experience in cryptocurrency, prediction markets, and options/futures trading markets
Strong understanding of sports trading operations, including market types, settlement rules, and common edge cases across major sports leagues
Product ownership mentality with experience gathering requirements, prioritizing features, and delivering operational tools
Excellent technical troubleshooting, problem-solving, interpersonal, verbal, and written communication skills
Ability to work rotational night shifts with weekend coverage; off-days provided on weekdays
Willingness to provide periodic off-hours coverage
Preferred
Experience or familiarity with Linux servers is preferred
Experience with sports data providers (strongly preferred)
Experience with securities trading software (preferred)
1–3 years of experience with Python scripting and API management
Expertise with cron jobs and scheduled task management in production environments, including monitoring and error handling
Experience pulling, processing, and structuring large datasets from APIs, webhooks, and real-time data feeds; familiarity with JSON, XML, and WebSocket streams
Track record of improving tools and building internal products that scale with team needs
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Company
Crypto.com
Crypto.com was founded in 2016 and is the preferred crypto trading platform for over 100 million users worldwide, as well as the trusted industry leader in regulatory compliance, security, and privacy.
1001-5000 employees
H1B Sponsorship
Crypto.com has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2022 (3)
Funding
Current Stage
Late StageLeadership Team
Alyssa Lloyd
CEO
Luis Lrod Bitcoinluis
"chief executive officer": www.crypto.com Executive Director/Chief Executive Officer (CEO)
Recent News
2024-05-11
2024-05-10
2024-05-07
Company data provided by crunchbase