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Compucom · 11 hours ago

Field Service technician II

Dothan, AL

Full-time

Onsite

Mid Level

$18/hr - $21/hr

3+ years exp

Compucom is a company that provides technical support services, and they are seeking a Field Service Technician II to offer on-site support for automated equipment. This role involves troubleshooting, repair, and maintenance of machinery, ensuring reliable operation in a customer-focused environment.

Data CenterHardwareInformation TechnologyInfrastructureOutsourcingSecuritySoftware

Responsibilities

Provide on-site troubleshooting, repair, and preventative maintenance for automated machines and equipment in accordance with established procedures and guidelines

Diagnose electro-mechanical issues and perform corrective actions to restore equipment functionality

Adjust machine settings and configurations to meet operational specifications and service requirements

Read and interpret blueprints, schematics, and diagrams to properly position, secure, and service equipment

Utilize a variety of hand and power tools to complete service tasks safely and efficiently

Communicate clearly with customers, internal teams, and stakeholders regarding service activities and equipment status

Maintain accurate service documentation and adhere to quality and safety standards

Manage multiple service tasks simultaneously while maintaining attention to detail and service quality

Qualification

Electro-mechanical troubleshootingAutomation systems knowledgeField service experienceDiagnostic equipment experienceMicrosoft Office proficiencyCommunication skillsAttention to detailIndependent work

Required

Associate's degree (or equivalent experience) in Computer Science, Electronics, Mechanics, or a related field

3–5 years of experience in a related field service or technical support role

Strong electro-mechanical troubleshooting background

Experience working with a wide range of tools and diagnostic equipment

Working knowledge of electrical, mechanical, and control components of automation systems

Proficiency with Microsoft Office applications, including Outlook

Strong written and verbal communication skills with customers, team members, and leadership

Ability to work independently, prioritize tasks, and meet deadlines in a client-driven environment

Company

Compucom

Glassdoor3.4

CompuCom is a provider of information technology solutions for businesses.

Founded in 1987

Plano, Texas, USA

5001-10000 employees

http://www.compucom.com

Funding

Current Stage

Late Stage

Total Funding

unknown

2022-01-03Acquired

Leadership Team

Kevin Shank

Chief Executive Officer

Sy Inwentarz

Vice President, End User Computing Solutions

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Company data provided by crunchbase